49 Solutions is seeking a Senior Computer Support Specialist to provide advanced technical support services for our client in the Federal Government sector.

Overview:

The role contributes to the design, coordination, and implementation of secure data transfer solutions within the Compute Hub, enabling one-way data movement between Google Cloud and CSNI environments. It also supports interoperability between classified and unclassified domains, while adhering to engineering standards and ITIL-based change management practices.

Requirements

Minimum Requirements:
- Certificate, diploma, or degree in computer science (or related field) from a recognized Canadian post-secondary institution
- Minimum 24 months of relevant computer support or technical experience
- Must clearly demonstrate 10 years' experience within the past 15 years, in deploying and supporting enterprise-level IT systems, including server-based applications
- Must clearly demonstrate five (5) years' experience in implementing complex security controls and participating in system change management within the Government of Canada
- MUST hold a valid Secret Security clearance
Typical Duties May Include:
- Coordinating emerging technology application specifications
- Acting as a liaison between vendors, technicians, and end-users
- Providing user training and technical support for emerging technologies
- Reproducing and resolving technical issues
- Implementing and advising on complex security requirements
- Supporting network, system, and Internet-related issues
- Maintaining logs of problems and solutions
- Designing and deploying server-based systems and applications
- Participating in department-wide system upgrades

49 Solutions

Open Positions

Senior Computer Support Specialist