Central 1 enables credit unions, other financial institutions and fintechs to deliver banking choice to Canadians. Bringing over 80 years of experience across Payments, Clearing and Settlement, and Treasury, Central 1 is trusted by more than 295 financial institutions to manage and move money securely and with confidence. Central 1 provides these services at scale for the credit union sector by collaborating with their clients to develop strategies, products and services to support the financial well-being of more than 5 million diverse Canadians.

Central 1 has enabled the success of its clients through uniquely combining cooperative and business leadership in how it governs, develops and delivers services. Collaboration, scale and expertise are Central 1’s competitive advantages. Holding a unique place in Canada’s banking ecosystem, owned by B.C. and Ontario credit unions, Central 1’s principles and values shine through the way it works. Central 1 holds billions in financial assets and is the preferred partner to a growing range of dynamic clients to provide financial products and end-to-end payments and treasury solutions that millions of Canadians count on.

Reporting to Central 1’s Chief Client and Operations Officer, the incoming Vice President, People and Culture (the “VP, People and Culture”) is a strategic, people-centric leader with a proven track record of improving employee experience, organizational culture and business performance through a time of growth and transformation. A trusted advisor to the Chief Client and Operations Officer and Central 1’s Executive Leadership Team, the incoming VP, People and Culture plays a pivotal role in developing and executing Central 1’s People and Culture strategy, ensuring that Central 1’s HR programs are developed in alignment with its organizational strategy and strategic goals. Highly influential and engaging, the VP, People and Culture champions the need to have best-in-class company culture and is passionate in building strong, adaptable HR frameworks that drives and results in extraordinary employee and client experience. A highly credible and capable leader, the VP, People and Culture has the ability to build relationships and partnerships with a multitude of key stakeholders as well as engage, motivate and effectively lead diverse teams across geographies while inspiring, attracting and retaining the very best talent for Central 1.

The ideal Vice President, People and Culture is an action-oriented leader with superior leadership, management, negotiation and communication skills and extensive proven experience as a trusted HR and business partner to the CEO and leadership team. A seasoned human resources and business executive, the incoming VP, People and Culture drives employee engagement, fosters a performance-driven work culture and contributes to HR strategy, workforce planning and organizational design; coaching and talent management; employee compensation, pension and benefits; learning, development and performance management; employee relations and DEI strategy; workplace experience and design; and HR compliance. With the ability to translate long-term vision to day-to-day accountability, the VP, People and Culture guides change management and seamlessly leads Central 1’s talent and cultural transformation efforts and initiatives.

With 15+ years of extensive and progressive HR and business experience within a fast-paced, customer-centric environment including financial services, technology, retail or other sectors undergoing change and transformation, the VP, People and Culture has extensive experience in culture transformation, change management, and organizational design/development. A dynamic leader who thrives on balancing high performance and stakeholder alignment with a genuine care for people, the incoming VP, People and Culture has wide-range of knowledge and experience in human resource and business issues and a comprehensive understanding of employment law related matters. A post-secondary degree or diploma in Human Resources or a related field and a Chartered Professional in Human Resources (CPHR) designation as well as a change management designation are also valuable assets.

Energized by new challenges and with a passion for building strong, adaptable HR frameworks, the incoming VP, People and Culture has excellent project management, organizing and planning skills as well as the ability to manage multiple and shifting priorities in a fast-paced and challenging environment. Adept at leveraging and utilizing data to identify trends and diagnose organizational effectiveness issues, the VP, People and Culture’s data-driven approach drives continuous improvement practices and promote agile and lean operations to enhance HR efficiency and generate results. This is an outstanding opportunity for an experienced human resources executive leader who is driven by the opportunity to lead impactful change and transformation. The Vice President, People and Culture will significantly contribute to Central 1’s growth and continued success through an inspiring and inclusive people and culture strategy that will have a positive impact on the talent, culture and leadership elements of Central 1’s journey, now and for many years to come.

How to Apply

If you are interested in further exploring this dynamic Vice President, People and Culture opportunity with Central 1, please provide your resume and a detailed cover letter . Please address your cover letter to Lisa Heidman, Founder and Chief Executive Officer, Arlington Partners International and the Central 1 Selection Committee. Your cover letter should highlight your background, connect the dots between your business and leadership experience and the key competencies outlined in this Position Profile, and should let us know why serving as the Vice President, People and Culture at Central 1 resonates with you. Please send your confidential materials directly to Lisa Heidman at lisaheidman@arlingtonpartnersinc.com.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants, and we will provide an accessible candidate experience.

We look forward to exploring your candidacy.

Arlington Partners International

Open Positions

Central 1 - Vice President, People and Culture