Manager, Facilities Operations

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
The Physical Facilities Department oversees the planning, maintenance, and development of Banff Centre’s infrastructure. Responsibilities include managing the organization's physical assets and providing timely, efficient services to a wide range of users, including staff, faculty, guests, artists, and the broader community.

The Manager, Facilities Operations oversees daily operations of the plumbing, electrical, refrigeration, and plant maintenance teams. The role involves coordinating staff to maintain and repair all mechanical and electrical infrastructure, including building utilities such as water, electricity, heating and cooling systems. This is a key position that helps ensure prompt responses to the needs of the Banff Centre community, and promotes strong customer service and high-quality workmanship.

Roles and Responsibilities
Reporting to the Associate Director of Physical Facilities, below are some key accountabilities:

Enable timely and efficient implementation of physical facilities initiatives through long-range planning, project development, development of strategic partners, and the ongoing operating, maintenance and enhancements of the mechanical systems infrastructure renewal.
Provide leadership by way of establishing overall work requirements and project priorities and by delivering services within budget.
Contribute to the development of all new facilities and renovations on campus, including the selection of building equipment and participation in the building commissioning process.
Responsible for the operation and repair of all infrastructure related utilities involving water, natural gas, electrical, mechanical systems, and sanitary and storm sewer systems.
Responsible for supervision, hiring, training, and performance management of trades personnel in plumbing, electrical, refrigeration, plant maintenance and operations.
Monitors the quality and timelines of all routine repairs and preventive maintenance tasks.
Coordinate the development of the Preventive Maintenance program, utilizing specialized software, and update facility audit information on an annual basis.
Manage logistical support required to accomplish trade related work
Troubleshoot emergency repairs and maintenance.
Ensure that proper protective equipment is available and in good operating condition and that personnel are trained in its use.
Prepare and manage the annual budget in the designated portfolio, including both operating and capital budgets.
Assist the Director in determining future capital funding requirements for maintenance projects.
Maintain statistics relating to work programs, work orders, vehicle usage and maintenance, and other data as necessary.
Coordinate and administer all specialized service agreements applicable to mechanical systems, such as elevators, building automation, fire safety systems, and laundry services.

Qualifications and Educational Requirements

Minimum of 8 years related trade experience and at least 5 years’ experience in a management/supervisory role overseeing the planning, operation and maintenance of large building and associated utility and mechanical systems.
One or more Journeyperson Trade certificates in either plumbing, electrical, refrigeration.
Experience working and troubleshooting HVAC systems, gas fitting, heating plant operation and building management systems.
Team leader with proven ability to supervise, train, motivate and engage staff.
Excellent communication, organizational and interpersonal skills.
The ability to solve problems and meet deadlines under pressure.
Proficiency in Windows based software applications including word processing, spreadsheet and database software.
Experience in a unionized environment will be considered as asset.
Project management experience strongly desired.
Budget experience preferred.
Computer Maintenance Management System experience strongly desired

Employment Terms and Benefits

In accordance with the terms of employment governing Management/PSP employees, this is a salaried, full-time position, subject to a 6-month probationary period.
The salary range for this position is $68,714 to $102,040, based on experience.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
- Transitional staff housing (based on availability)
- Professional development
- Employee Assistance Program
- Health care spending account
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process

We are accepting applications for the Manager, Facilities Operations position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity
Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement
Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.

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Banff Centre for Arts and Creativity

Open Positions

Manager, Facilities Operations