Job Description

Job Title: Bike Valet Attendant

Hourly Wage: $20

Job Types: Part Time, Seasonal

Start Date: June 1, 2026

End Date: July 31, 2026, with possibility of extension through the summer and fall depending on performance

Hiring Process: Applications will be reviewed on a rolling basis, with interviews scheduled April 27 - May 8

About BEST:

BEST (Better Environmentally Sound Transportation) is a non-profit organization dedicated to advancing sustainable transportation across Metro Vancouver since 1991.

Our vision is to build vibrant, inclusive communities through better transportation choices. We work collaboratively with municipalities, partners, and communities to deliver programs that encourage active transportation and reduce environmental impact.

One of our flagship programs, The Bike Valet, provides free, secure bicycle parking at events and public spaces, supporting cycling as a safe, accessible, and convenient transportation option.

Position Overview:

The Bike Valet Attendant is a key front-line role responsible for delivering a safe, efficient, and welcoming experience for patrons using our bike parking services at events and seasonal locations.

This is a highly interactive, customer-focused position that requires individuals to engage with the public, manage high-volume situations, and support the setup and takedown of valet infrastructure. The role operates in dynamic, fast-paced environments where professionalism, teamwork, and attention to detail are essential.

This role requires a high level of reliability, punctuality, and the ability to confidently perform in fast-paced, outdoor event environments with continuous public interaction.

Responsibilities:

Support the setup and dismantling of Bike Valet infrastructure, including racks, fencing, tents, signage, and related equipment
Provide a warm, professional, and welcoming experience to all patrons
Safely tag, organize, store, and retrieve bicycles and other micromobility devices with care and efficiency
Clearly communicate Bike Valet procedures and respond to patron inquiries in a helpful and informed manner
Effectively manage peak periods by maintaining organized queues and ensuring smooth patron flow
Work collaboratively with team members and supervisors to deliver consistent and high-quality service
Maintain a clean, safe, and well-organized valet area at all times

Working Conditions:

Outdoor work in varying weather conditions
Event-based shifts, including evenings, weekends, and holidays
Physically active role requiring standing and walking for extended periods

Requirements

Applicants must be at least 16 years of age and legally eligible to work in Canada.
Demonstrated ability to provide excellent customer service and communicate effectively with diverse members of the public
Ability to perform well in fast-paced, high-volume event environments
Comfortable working outdoors in varying weather conditions for extended periods
Ability to perform light physical work, including lifting and moving equipment up to 25 lbs, and safely handling bicycles throughout the shift.
Reliable, punctual, and able to take direction while maintaining a high level of accountability
Strong team player with a positive, professional, and proactive attitude
Flexible availability, including evenings, weekends, and event-based shifts throughout the event season
Ability to travel to various event locations across Metro Vancouver
Must be able to commit to scheduled shifts and maintain consistent attendance throughout the event season

Better Environmentally Sound Transportation

Open Positions

Bike Valet Attendant