BioIntelligence Technologies started with a simple goal: accelerate access to greener chemicals for families, friends, citizens, and the planet.

Today, biotech accounts for 20% of all molecules and is growing five times faster than the chemical industry. However, a lack of real-time insights has hindered this growth, forcing biotech companies to rely on offline testing methods that delay processes and increase resource consumption.

Founded by , BioIntelligence Technologies developed groundbreaking technology to monitor cellular and bacterial activity in real-time. Their solution, unmatched in the market, acts like hundreds of sensors on cell engines, providing real-time monitoring of metabolism.

The BioIntelligence Analytics Solution™ offers plug-and-play instruments and advanced analytics, enhancing conversion yields, reducing product losses, and lowering energy and water usage in bioprocesses. Their clients span industrial biochemical, biofuel, food additives, and other sectors using microorganisms.

By installing their instruments, BioIntelligence Technologies continuously reduces environmental impact, supporting global industrial giants in combating climate change.

How will I make an impact?

We call this role a “Best Friend” for a reason; you will be the trusted partner of our customers, ensuring they achieve outstanding results with the BioIntelligence Analytics Solution™.

You won’t be selling; you’ll be enabling success by guiding scientists and operators in commercial bioprocesses, helping them understand, optimize, and scale their production using real-time metabolic insights.

You will:

Support customer adoption, commissioning and integration of BAS™ into existing processes
Define and track customer success criteria, KPIs, and optimization opportunities
Structure workflows and documentation high process rigor
Guide clients through troubleshooting and continuous improvement
Collaborate with Solution Specialists to help secure facility-wide expansions
Gather customer insights to influence product roadmap & analytics improvement
Become a subject matter expert in bioprocess performance

Our ideal candidate looks like:

Degree in Biotechnological engineering, Bioprocess Engineering, Bioengineering or Biochemical engineering, or in a biology-related science with a strong love for maths
3–5+ years of hands-on experience in commercial bioprocessing environments
Strong customer-facing communication skills, empathetic, trusted advisor
Highly organized, structured, rigorous, loves documentation & precision
Curious, data-oriented and comfortable working with analytics and industrial constraints
Motivated by working and understanding many different commercial processes, operated in facilities everywhere in America and in Europe
Startup mindset; proactive, adaptable, and mission-driven

BioIntelligence Technologies

Open Positions

Customer Success Engineer