Job Description

Posted Monday, April 27, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!

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The Communications Assistant provides operational and research support across Boardwalk’s corporate communications, community engagement, reputation management, and government relations initiatives. This role supports internal and external communications, social media planning, blog content development, community programming, and monitoring of Boardwalk’s online reputation and visibility across traditional and AI-powered search platforms.

Please upload a total of three writing samples in "Additional Documents". We require two essays of choice, and one piece of writing you are proud of.

This is a full-time, 1-year contract position based in-office at Boardwalk’s Head Office, with the opportunity for renewal based on performance and business needs.

Responsibilities

Corporate Communications

Support the development and distribution of corporate communications across internal and external channels.
Provide copywriting support for the marketing and communications teams.
Support the preparation and coordination of Resident Member correspondence.
Support the development and execution of podcast content as part of Boardwalk’s broader communications strategy.
Provide general administrative and coordination support to the Marketing and Communications team as needed.

Reputation Management – AI Search Visibility

Monitor and improve Boardwalk’s online reputation and visibility across traditional search engines and emerging AI-powered search platforms.
Manage review platforms, social listening tools, and AI search monitoring to ensure brand information, sentiment, and responses accurately reflect Boardwalk’s values.
Identify opportunities to improve review performance and optimize brand visibility in AI-generated search results (Generative Engine Optimization – GEO).
Provide insights and reporting that help strengthen trust with prospective Resident Members and support brand credibility online.

Community Engagement

Support the planning and execution of BWell initiatives across Boardwalk Communities.
Assist in coordinating campaign timelines, communications, and supporting materials.
Collaborate with internal teams and community partners to gather stories, photos, and content that highlight the impact of BWell programs.

Social Media

Manage the monthly social media content calendar, including planning, scheduling, and coordinating content across platforms.
Collaborate with the marketing and communications team to identify upcoming campaigns, initiatives, and events for social promotion.
Create and coordinate social media content, including captions, visuals, and messaging.
Track performance metrics and prepare monthly reporting on social media performance and insights.

SEO & Organic Content

Research and identify relevant topics and keywords to support organic search growth and audience engagement.
Write and edit blog articles that align with Boardwalk’s brand voice and storytelling approach.
Update and optimize existing blog content to improve search performance and ensure accuracy.

Government Relations Responsibilities

Conduct environmental scanning, analyzing opportunities and threats, and providing strategic insights.
Gather, evaluate, and disseminate relevant information from various sources to stakeholders.
Develop a comprehensive government profile/directory to facilitate key connections.
Summarize and track new government housing programs ( Affordable Housing Fund).

Research & Analysis

Establish and execute strategic goals, ensuring tasks are prioritized and completed independently.
Monitor, analyze, and interpret government policies, programs, and legislative changes, advising on their implications for the REIT.
Draft briefing notes, presentations, and reports to communicate findings effectively.
Track key performance indicators (KPIs) related to affordable housing using CMHC data and benchmark against five REITs.
Build and maintain a small database/repository for affordable housing figures and industry insights.
Engage government officials through fact-based communications, including letter writing.
Conduct research on global approaches to affordable housing, rent control, and taxation policies, focusing on comparable cities (e.g., Ottawa, Winnipeg, select U.S. cities, Australia, and Europe).

Issues Management

Proactively respond to urgent matters, coordinating meetings and solutions with internal and external stakeholders.
Provide timely follow-up and resolution for pressing concerns.

Experience And Educational Requirements

Undergraduate Degree or Diploma in Communications or related field

Technical Requirements

Intermediate proficiency with Microsoft Office
Excellent creative writing and editing skills

Non-Technical Requirements

A strong passion for communications.
Exceptional organizational skills with the ability to manage multiple priorities while staying flexible.
Excellent verbal and written communication skills, with confidence in representing the company at events and public engagements.
Strong analytical and problem-solving abilities, with a strategic mindset.
Resourceful and confident decision-making skills, demonstrating sound judgment.
Ability to work independently while effectively collaborating with cross-functional teams and external partners/suppliers.
A positive, enthusiastic attitude with a proactive and assertive approach.
A high level of professionalism, creativity, initiative, and a commitment to achieving success.

Additional Details

Vehicle required
Valid driver's license

This is an in-office position with occasional after-hours work required to meet deadlines or manage events.

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Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Boardwalk

Open Positions

Communications Assistant