The Canadian Museum of Immigration at Pier 21 is Canada’s sixth national museum. Our mission is to share the ongoing story of immigration to Canada—past to present and coast to coast to coast. The Museum is located in the Pier 21 national historic site at the Halifax seaport where nearly one million immigrants landed in Canada from 1928 to 1971.

We have an opening for role of Special Events and Pier 21 Club Manager. This is a full time and permanent role and will be located on site at the Museum in Halifax, Nova Scotia.

We are committed to having a skilled, diversified workforce reflective of Canadian Society. Applications are invited from all qualified candidates, including Indigenous persons, women, people of any sexual orientation, gender identity or gender expression, visible minorities, racialized people, and people with disabilities.

Reporting to the Director of Planned and Annual Giving, you will work with the Development team to increase donor engagement, maximize annual fundraising revenues and achieve fund development revenue goals. Philanthropy plays a pivotal role to the financial stability of the Museum and in advancing its mission. The Development team must raise approximately $1.5m annually to help fund the Museum’s public and educational programming, exhibitions, and access to its collection.

A skilled, organized and goal-oriented fundraiser who loves event planning and is an excellent communicator and relationship builder, you will be responsible for managing the Museum’s Fascinating Canadian series fundraisers, outreach events and the Pier 21 Club leadership giving circle.

You will work collaboratively with the Development team to increase donor engagement and support the implementation of the Museum’s strategic plan and corporate goal objectives as it relates to fund development.

Essential Position Functions

Special Events Management

Manages the successful planning and execution of the Museum’s Halifax and Toronto Fascinating Canadian series fundraising luncheons, outreach events in Toronto and Montreal, and Pier 21 Club cultivation and stewardship events
Responsible for meeting event sponsorship and patron sales goals through donor prospect research, identification, cultivation, solicitation, stewardship and recognition
Recruits, manages, stewards and builds strong relationships with volunteers to chair and serve on the Fascinating Canadian series and Pier 21 Club committees
Prepare special event sponsorship proposals, letters of requests, invites and other solicitation and stewardship documents and communications
Identify and implement sponsorship benefits
Builds strong working relationships with event partners who help in the successful delivery of all events
Assess the resources required to hold special events and determines the most suitable internal and external suppliers
Ensures events follow all necessary rules of protocol, Official Languages Act obligations and other federal government standards

Pier 21 Club and Donor Relations

Responsible for managing the Pier 21 Club mid-level donor program and related activities to ensure its success and that it meets fund development goals through donor prospect research, identification, cultivation, solicitation, stewardship and recognition
Prepare Pier 21 Club appeals, special invites, impact reports, updates and other solicitation, cultivation and stewardship documents and communications
Work collaboratively with the Development team to maximize annual fundraising revenues, increase donor engagement and move event patrons, sponsors and Pier 21 club donors up the donor pyramid as appropriate

Marketing and Promotion

Consult and work with the External Relations team to develop special event and Pier 21 Club fundraising materials and communications and digital content as needed.
Raise awareness of the Museum’s special event fundraisers and the Pier 21 Club among staff, volunteers and key stakeholders to foster a culture of philanthropy

Administration

Participate in the planning of the annual fundraising budget and preparation of quarterly reports
Prepare and manage special event and Pier 21 Club budgets, produce required reporting and updates, and ensure timely submission of expense quotes/invoices for authorization
Manages all records of special events and Pier 21 Club gifts in Blackbaud NXT
Ensure key special event stakeholders and Pier 21 Club members are added to the Museum’s master invite contact list
Ensure that the Museum is fully accountable for the funds it raises and that expenditures are in accordance with industry standards and practices

Risk Management

Understands and mitigates key elements of the Museum’s risk profile
Maintains high level of discretion and ensures the protection of private donor information against unauthorized use and disclosure
Reports risk issues to the Director of Annual and Planned Giving

Education, Knowledge & Experience

Skills and Qualifications – Required

Post-secondary education in related field
5+ years of experience in fundraising and donor relations
Demonstrated experience in special events and/or donor clubs
Demonstrated experience in managing, motivating and mentoring volunteers and committees
Proven experience in preparing and implementing successful requests for support, preferably sponsorship proposals with varied levels of support and benefits
Knowledge of the donor pyramid and the different stages of donor engagement from one time gifts to planned giving
Demonstrated experience developing strong relationships with staff, volunteers and donors
Demonstrated experience in balancing multiple events concurrently
Strong project management skills, including the ability to plan ahead, set fundraising goals and to establish an internal system for meeting deadlines, budgets, tracking milestones, follow-up, monitoring, and reporting progress
Knowledge of budgetary planning and financial management skills
Flexible attitude with proven experience working independently
Knowledge of CRA rules and regulations as they pertain to fundraising
Proficient in Microsoft Office suite and Blackbaud NXT or a similar fund accounting software

Skills And Qualifications – Desired

Experience working in a fast-paced, complex private/public multi-stakeholder environment
The ability to communicate in both official languages, oral and written, is an asset
CFRE designation or equivalent
A connection to immigration and appreciation for the contributions of newcomers to our country’s culture, economy and way of life

Competencies

Visitor Focus - knowledge and ability to provide high levels of service to both internal and external customers, leading to high visitor satisfaction and established relationships.
Communication - Strong interpersonal, written and oral communication skills
Problem Solving - knowledge of problem-solving and decision-making techniques, and the ability to generate solutions to problems and decide on a course of action
Adaptability - knowledge and ability to effectively manage one’s behaviour and positively influence the actions of others during times of change, stress or uncertainty
Integrity and Trust - ability to operate with a high degree of honesty and openness, such that respect and trust is earned by coworkers and customers
Managing vision and purpose - communicates an inspiring, optimistic vision of the future in such a way that others are motivated to share in the vision
Planning & Organizing – Highly organized with the ability to multi-task and focus on the priorities at hand, and an excellent attention to detail to effectively manage resources and eliminates roadblocks to achieve goals
Developing Volunteers – works with volunteers to understand and set volunteer goals
Motivation - encourages others to do their best through empowerment, reward and recognition, delegation, and the creation of a positive work environment and strong teams
Impact & Influence - able to assume leadership, even under challenging or difficult situations, and provide direction and impact the behaviour of others in a positive way

Working Conditions & Physical Demands

Work is in an office environment
Expected to be available to work irregular hours as required
Limited travel may be required

The salary range for this role is: $62,339 to $81,042.

Compensation for this position is commensurate with experience and includes a comprehensive benefit package, including the public service pension plan.

To apply for this position please submit your resume and cover.

We are committed to having a skilled, diversified workforce reflective of Canadian Society. Applications are invited from all qualified candidates, including Indigenous persons, women, people of any sexual orientation, gender identity or gender expression, visible minorities, racialized people, and people with disabilities. The Museum is committed to developing inclusive, barrier-free selection processes and work environments. Alternative selection tool methods and/or reasonable accommodations are available upon request.

For further information on the Museum please visit https://pier21.ca

Canadian Museum of Immigration at Pier 21 / Musée canadien de l'immigration du Quai 21

Open Positions

Special Events and Pier 21 Club Manager