IS THIS YOU?

Passionate about professional and personal excellence
Driven by an inner sense of purpose to impact others in the world
Pro-active, innovative, and dedicated expert in your own unique area
Driven by a collaborative, whatever-it-takes, get-it-done mindset

THIS IS US - OUR CORE VALUES: At Caring for Family of Companies, we're not just creating careers—we're inviting you to be a part of something groundbreaking, filled with meaning and purpose. We are known for our:

NEXT LEVEL CARE - Our expansion and growth is driven by our commitment to delivering exceptional care to those who need it most. It's our goal to touch as many lives as possible
PURPOSE AND EXCELLENCE - We are dedicated to creating invigorating and purpose-filled careers for our team of world-changers, where respect, collaboration, and excellence are at the core
TEAMS OF TALENTED CONTRIBUTORS - We pride ourselves on creating opportunities for each individual to contribute and make a real impact
FAMILY-LIKE SUPPORT - As a family-owned and family-focused in home care company, we cultivate teams of mission-focused experts who embody our vision and culture and provide joyful support to those we serve

If you're eager to join a thriving company that values your unique drive and dedication as a Remote Scheduling Coordinator EASY APPLY NOW - and join us in setting a higher standard for in-home senior care! Learn more about how we're raising the bar in new ways in this quick 2-minute video at: https://www.youtube.com/watch?v=9RuitZ9CoKk.

ROLE HIGHLIGHTS - What to expect as a Remote Scheduling Coordinator:

In this role, you are responsible for creating thriving matches between Caregivers and Clients, promptly and enthusiastically responding to after hours, holiday, and weekend call outs and incidents in order to secure fully staffed shifts at all times. You will be responsible to:

Ensure zero open hours at any time, ensuring all shifts are filled and maximizing the use of all authorized hours
Ensure that only fully compatible and trained Providers are assigned to Clients
Continually update the HRIS and healthcare management platform with accurate and timely information
Provide excellent customer service and prompt responsiveness to all incoming calls

Requirements

ROLE QUALIFICATIONS - What we look for:

Self Motivated, Go Getter, Pro-Active Mentality

Ability to take initiative and work independently
Display a results-driven, goal-oriented approach
Thrive working in a fast-paced, growth-oriented, deadline-driven team environment

Working Not Just Harder ... But Also Smarter

Cherish innovation
Have a high value for streamlined process and efficiency
Possess intuitive. strategic, and organized project management skills
Demonstrate outstanding attention to detail, ability to maintain accurate records, project management, documentation, organizational, and planning skills
Excel at time management, with ability to handle multiple tasks in a fast-paced, deadline-driven environment, prioritizing tasks based on importance

Uncompromising Character

Exuberantly positive approach with no room for excuses
A solution-oriented, positive change agent
Cultural contribution - You echo the Company's overall goals, mission, and objectives - while also bringing your own positive values to the table
Demonstrated sense of warmth, welcome, and professionalism
Commitment to excellence
Strong commitment to compliance
Penchant for accuracy, attention to detail and organization

Next Level Professionalism

Experience handling highly confidential and sensitive information. - and/or -knowledge of best practices for handling PHI as governed by HIPAA
Mature interpersonal, discretion, and judgment skills

Communication

Ability to articulate orally and in writing with respect, clarity, and consistency, providing frequent communication and relaying updates regularly
Excellent written and oral communication and fluency in English

Collaboration

Proven ability to work both independently and integrally as a part of a team, in a respectful and from a posture of "Let's do this ... together!"

Tech Savvy

Proficient in Microsoft Suite (Word, Excel, Sharepoint, Outlook)
Proficient with technology, software, and electronic devices

EDUCATION AND SPECIALIZED EXPERIENCE REQUIRED:

Specialized experience with the following:

High volume scheduling in healthcare field

Educational requirements:

Prefer bachelors in Healthcare Administration, Business, or Human Resources

Benefits

WELLNESS PORTFOLIO - It's Our Honor to Provide Wraparound Support, Including:

TIME TO RECHARGE - Paid Time Off and Paid Holidays
ABILITY TO THRIVE - Health, Dental, and Vision insurance: Up to 100% company contribution to plan premium for Employee, PLUS contribution for Dependents
INVESTING IN YOUR FUTURE - 401K Retirement Program - with Employer Match
PROVIDING FOR THOSE YOU LOVE - Company Paid $25,000 Life Insurance Policy
HELP FOR HARD TIMES - No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
CARE FOR YOUR COMPANIONS - Pet Insurance - peace of mind that your pets will have the care they need
CAREER ELEVATION - Professional Development - ongoing education, wraparound support, and leadership coaching
VIP TRAINING - A Next-Level, Comprehensive Training and Orientation Week
UNBEATABLE CULTURE - A Family-First, Family-Focused Culture - and a supportive team to work alongside!

Caring for Family of Companies

Open Positions

Remote Scheduling Coordinator