Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.

Job Details

Wage range: $23.34 - $27.58 CAD Hourly
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: CASA Calgary
Union: In-scope
Classification: Administrative Support II
FTE: 0
Status: Casual

About the Role
The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.

The Receptionist will:

Develop an understanding of CASA’s programs and the associated referral processes to best support patients and their families.
Greet patients and their families and liaise with staff to coordinate arrivals and direct families
Book appointments, make confirmation calls and register new patients
Check patients in upon arrival and update demographic data
Respond to incoming calls and transfer inquiries to the appropriate person and/or take accurate messages.
Maintain a clean, safe and organized workspace
Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc
Assist with staff scheduling
Provide coverage for medical transcription service as well as Intake and Health Records when required

Qualifications

Two years of relevant administrative experience
Successful completion of medical office assistant and/or business administration program is an asset
Experience in a medical office setting is an asset
Excellent verbal and written communication skills
Excellent customer service skills
Proficient in Microsoft Office software
High level of accuracy with data entry
Attention to detail and ability to prioritize

Conditions of Employment

A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.

Closing Date: September 27, 2025

Please quote the following competition number in your application materials 25-194

CASA Mental Health

Open Positions

Receptionist