Job Description

Salary: 31.93

ABOUT US

Since 1954, CCI Ottawa has been dedicated to cultivating a vibrant and inclusive city where immigrants and refugees are supported, connected, and empowered. We are a full service settlement agency with multiple departments that offer a wide range of programs and services. Using a client-centred approach, we offer targeted case management. We do needs assessments, support with official documents and paperwork, information and orientation sessions, crisis counselling, housing assistance, translation, language classes, and help navigating public services and agencies such as healthcare, the CRA, Service Ontario, and many others. In addition we offer programs that help newcomers become socially and economically connected, whether through sports, recreation, cultural activities, or job search and networking support. CCI also offers these services in a youth specific context. Finally, CCI Ottawa operates 4 Transitional Housing Sites. Each site provides shelter, food, and wrap around services to support clients as they move into permanent accommodations.

JOB SUMMARY

The Youth worker will provide ongoing support to youth between the ages of 4-20 years. This position will work closely with the program coordinator, to design and deliver workshops and programs, conduct needs assessments, provide outreach and engagement, and provide one-on-one support as needed. This position requires exceptional teamwork skills, excellent organizational skills, and exceptional cultural competency.

This position reports to: Program Manager
Employment status:Contract March 31, 2026
Hourly rate:$31.93
Deadline date to apply: 5PM, January 12, 2026

Open to:Internal/External candidates

Location: 219 Argyle Avenue

MAIN DUTIES & RESPONSIBILITIES

Under the direction of the Program Manager, Youth Worker will:

Encourage participation of newcomer youth in education, social, community, and employment activities
Design and deliver workshops and programs for newcomer youth
Conduct needs assessments, integration action plans, and facilitate appropriate referrals
Outreach and engagement of newcomer youth
Provide youth clients with information and access to relevant community resources
Provide one-on-one and group support/activities as needed, at the office and off-site
Develop partnerships and participate in meetings and activities that promote understanding of newcomers and the enhancement of access to services
Assist in the recruitment of volunteers that can be mentors/peers of newcomer youth
Work collaboratively with volunteers and staff to ensure efficient and effective delivery of CCI events and activities
Assist with social media platforms (information and administration)
Maintain accurate service records and program documentation
Provide activity reports and statistical information as required
Evening and weekend work isrequired
Other duties assigned by manager

Qualifications

Post-secondary education in social services, or an equivalent combination of education and experience.
A minimum of two years of experience working with youth
Knowledge and demonstrated competence in engaging newcomer youth
Knowledge of services and resources available to assist newcomer youth
Experience in group facilitation
Strong interpersonal skills and experience providing one-on-one support
Experience in conflict resolution
Ability to deal with confidential materials and matters
Ability to work independently and with minimal supervision
Excellent social media and computer skills, particularly in Microsoft Office Suite
A valid drivers license and access to a vehicle is a strong asset
Fluency in English isrequired. Fluency in other languages is an asset

Please submit both a cover letter and resume no later than 5PM, January 12, 2026.Applications will only be accepted electronically. Only candidates selected for an interview will be contacted.

All internal applicants must inform their supervisor of their intention to apply for the position.

The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer. Please advise in advance if you require any accommodation during the application or selection process.CCI is committed to employment equity and encourages candidates to self-identify as visible minorities; people from culturally diverse backgrounds; people of all gender identities and sexual orientations; Indigenous peoples; and persons with disabilities.

CCI Ottawa

Open Positions

Youth Worker