Job Description

CertaPro Painters is a leader in the residential and commercial painting industry. Across North America, we are the largest residential and commercial painting franchise and we have continued to grow since our founding in 1992. The brand is comprised of a network of professional business owners and their team of office associates, sales consultants, production specialists, and painting contractors. Each team member is committed to helping their clients beautify homes and buildings: interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers Certainty of a job well done. We focus on the details of every project and most importantly, we focus on delivering an extraordinary experience to our clients.

The Role

CertaPro Painters of Hamilton have been consistently growing and as a result, we are looking for a Sales Associate to lead the Residential business in the Hamilton region (Ancaster, Dundas, Hamilton, Stoney Creek and Grimsby). This is a sales position responsible for on-site estimating as well as driving sales by developing leads and growing the business through existing relationships. The ideal candidate has a sales or paint industry background, outstanding relationship building skills and a customer-focused approach.

Responsibilities:

Maintain open appointment availability for potential customers and achieving sales goals
Setup initial meetings with prospective clients
Provide on-site one-on-one customer consultations
Create a customized and detailed proposal for customers based on their needs
Develop solutions that are consistent with the clients preference and budget
Suggest applicable and relevant alternatives options where appropriate
Close the sale successfully
Collect job information for handoff to production team and maintain a positive working relationship with them
Support the production crew with clarity on scope of work for painting projects
Manage relationships and ensure high levels of customer satisfaction and work is completed satisfactorily
Facilitate the resolution of Customer Complaints in a timely manner
Responsible for collecting on all accounts receivable
Ensure up-to-date client information and communication is captured in our software
Effectively prioritize, manage, and convert different stages of the sales cycle with target customers and projects in the pipeline
Build relationships with customers for future opportunities
Support CertaPro marketing and business development initiatives
Be accountable to the manager for meeting weekly, monthly and annual goals
Attend home shows and similar events throughout the year as required

Qualifications:

3-5 years experience in in-home sales within the home improvement industry
Excellent communication, presentation and interpersonal skills
Results oriented able to set, meet and exceed goals
Project, time management, and problem-solving skills
Customer focus and good negotiation skills
Detailed oriented, organized and energetic
Good computer skills; proficiency in Microsoft Office Suite; CRM knowledge (an asset)

Requirements

Valid drivers License with clean driving record
Access to reliable vehicle
Available to work full time with occasional evenings and weekend

Benefits/Compensation:

Base salary $50K-$60K plus commission
Comprehensive health benefits package
3 weeks vacation
Paid mileage
Laptop computer and cell phone

Each CertaPro Painters business is independently owned and operated.

CertaPro Painters of Hamilton, ON

Open Positions

Residential Sales Associate