Victim Services Caseworker

(Casual) 3 Positions

Public Safety and Social Development Department

Overview
The City of Chilliwack is home to more than 100,000 residents and offers a wide range of services to best serve the population. If you want to work for a supportive employer in a city with exceptional outdoor amenities minutes away, a bounty of farm-
to-table options and a rich history, Chilliwack is the place for you.

As a rapidly growing municipality committed to quality service and a positive work environment, we are seeking talented professionals who want to make a difference in the community. The Public Safety and Social Development Department at the City of Chilliwack is seeking a dynamic individual to fill the role of Victim Services Caseworker.

Are you the one we’re looking for?
The incumbent attends the scene of police crisis call-outs such as crimes, serious accidents and domestic disputes and provides emotional support to distressed victims and witnesses; assists police with next-of-kin notifications in cases of sudden death; liaises with agencies to obtain immediate services; as appropriate. As requested by clients, provides on-going emotional support to victims of crime, trauma and family problems; makes referrals to appropriate agencies for services such as counseling, financial assistance, and legal advice; in consultation with investigating officer updates clients on the progress of police investigations; aids victims in completing CVAP applications and victim impact statements; and related duties as assigned.

If you have the following knowledge, skills and abilities we encourage you to apply:

Must have a minimum of 1 year of post secondary studies in Critical Incident Management or a related discipline from a recognized post-secondary institution, supplemented by formal post secondary courses in Criminology or Social Sciences - OR - an acceptable combination of education and experience;
Experience working in a police agency or within the criminal justice system would be considered an asset;
Familiarity with PRIME and/or JUSTIN would be considered an asset;
Must hold a valid BC Driver’s License;
Able to perform clerical, typing and receptionist duties with minimal supervision;
Able to be courteous, tactful and diplomatic in dealing with the public and be neat and presentable in appearance;
Able to establish and maintain an effective working relationship with department officials and other members of staff;
Able to qualify for and maintain the required RCMP security clearance for the position. Failure on the part of the employee to satisfy this requirement will necessitate the removal of that employee from the position.

This position requires being on-call with a rotational schedule to support the workforce, in accordance with the Collective Agreement. The incumbent will be responsible for performing tasks associated with clerical “housekeeping” duties. The rate of pay for this position is $41.01 per hour (2026 rate).

How to Apply:
Job Title: Victim Services Caseworker (Casual) 3 Positions
Competition Number: 2026-61
Closing Date: August 4, 2026 at 4:30pm

Visit chilliwack.com/careers to apply for this or other positions.

City of Chilliwack

Open Positions

Victim Services Caseworker