Description

POSITION TITLE: Supportive Living Coordinator

PROGRAM: Operations – Supportive Living (Group Homes)

POSITION TYPE: Full-time, fixed-term contract through March 31, 2026

HOURS OF WORK: 40 hours per week

Sunday to Wednesday 7:00am -5:00pm

POSITION SUMMARY: The coordinator plays a crucial role as the first point of contact, providing information and support as individuals embark on their wellness journey. This role upholds a high standard of care while offering compassionate service, problem-solving, and responsive support to meet client needs

Key Service Responsibilities And Specific Accountabilities

Collaborate with clients and their support teams to develop and regularly review Service Plans with measurable goals. Conduct follow-ups to support adherence and address emerging concerns.
Liaise with community partners on a regular basis to ensure collaborative support in helping clients achieve their personal goals.
Assist clients in establishing and maintaining peer, family, and community support networks.
Provide consultation and supportive counselling during emergent or crisis situations.
Advocate for clients to ensure they receive adequate care, treatment, and information from the community and CMHA.
Facilitate a cooperative living environment through regularly scheduled community/house meetings and individual interventions as needed.
Maintain effective communication and documentation systems to support client progress, while adhering to communication protocols.
Perform regular rounds and perimeter checks as instructed.
Perform cleaning and sanitation duties according to the shift rotation.
Support and maintain a safe environment for participants and staff by performing duties that promote physical, emotional, and psychological safety within the housing setting.
Administer lifesaving interventions such as CPR/First Aid, Naloxone, etc., when necessary.
Ensure accurate and up-to-date client records are maintained in accordance with agency and privacy legislation.
Other duties as required in the care of our clients.

Additional Team Responsibilities And Competencies

Demonstrates deep respect for clients, peers, support teams, and community partners.
Interest in lifelong learning along with empathy and insight.
Flexible and adaptable.
High level of initiative and self-motivation.
Sound judgment and the ability to work independently and as part of a team.

Qualifications And Skills

Bachelor of Social Work (BSW), Bachelor of Psychology, or a recognized diploma or undergraduate degree in a human services field. Equivalent experience may be considered.
At least two (2) years of experience working with persons with a diagnosed mental health condition, preferably in a skill development or residential environment.
Experience working with individuals with substance abuse issues.
You have worked in the mental health field for over two years and have a deep commitment to and understanding of the recovery model.
Current Applied Suicide Intervention Skills (ASIST) certification.
Current First Aid and CPR certifications.
Must be able to work flexible shifts.

DISCLAIMER

As a member of our frontline team, you will be exposed to emotionally charged and high stress situations.

Your role may involve emergency response, direct interaction with distressed individuals, and the management of critical incidents. It is essential that you demonstrate resilience, stress tolerance, and the ability to maintain composure under pressure.

CMHA Calgary is a smoke-free work environment. However, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.

APPLICATION INFORMATION

Application closing date: The posting will remain active on the website until the position is filled.

Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at careers@cmha.calgary.ab.ca.

Please include the reference #251222-01 in your email subject line of your application.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.

CMHA Calgary

Open Positions

Supportive Living Coordinator (Sun-Wed FT 40 hrs)