Description

POSITION TITLE: Communications Coordinator

PROGRAM: Engagement & Impact – Communications and Fund Development

POSITION TYPE: Permanent, Full-time

HOURS OF WORK: Monday – Friday, 35 hours per week; Occasional evening and weekend work will be required for various events and campaigns.

POSITION SUMMARY: The Communications Coordinator supports the day-to-day communications work of the Engagement & Impact team by assisting with the development, coordination, and distribution of communications materials across CMHA Calgary.

Working closely with the Communications Lead and other members of the Engagement & Impact team, this role helps produce digital communications, program materials, campaign resources, and community engagement content that support CMHA Calgary programs, fundraising initiatives, and public awareness activities.

The Communications Coordinator contributes to maintaining clear, accessible, and consistent communications across the organization while providing additional capacity to support communications initiatives, campaigns, and program resources.

REPORTS TO: Senior Manager, Communications and Fund Development

Key Service Responsibilities And Specific Accountabilities

Communications & Content Development

Assist with creating and publishing communications across multiple platforms including website updates, email newsletters, and social media content.
Support the preparation and editing of communications materials developed by the communications team. Assist with formatting, editing, and preparing content for publication.
Help maintain clear and consistent messaging across communications channels.

Program Materials & Resource Development

Create and update program materials, informational resources, and communications tools used across CMHA Calgary services.
Assist with editing and formatting educational resources and online learning modules. Support the development of public-facing materials that help individuals and partners understand and access CMHA Calgary services.
Ensure materials remain clear, accessible, and aligned with organizational messaging and branding.

Campaign & Engagement Communications

Support communications for fundraising campaigns, community initiatives, and organizational announcements.
Assist with the creation of promotional materials including email communications, social media content, and digital resources.
Support communications related to community fundraising initiatives and third-party events.

Digital Communications

Maintain and update content on the CMHA Calgary website.
Schedule and distribute social media content.
Assist with the preparation and distribution of email newsletters and digital communications.
Support tracking and monitoring of digital communications metrics.

Multimedia & Digital Content Support

Assist with basic video and audio editing to support communications initiatives.
Help prepare multimedia content used for digital communications, educational resources, and awareness initiatives.

Strategic Initiatives & Social Investment Collaboration

Support the development and preparation of communications materials related to funded initiatives and partnerships.
Assist with publishing and distributing communications content that highlights grant-funded programs and community initiatives.
Help maintain communications assets, stories, and multimedia materials that demonstrate program impact.

Coordination & Administrative Support

Assist in maintaining communications calendars and project timelines.
Support coordination of communications activities across programs, fundraising initiatives, and events.
Organize communications assets including photos, videos, and content files.
Work collaboratively with communications, fundraising, volunteer engagement, and program teams.

Additional Team Responsibilities And Competencies

Demonstrates strong written communication and editing skills.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and deadlines.
Works effectively both independently and collaboratively within a team environment.
Demonstrates respect, cultural humility, and non-judgmental engagement with colleagues and community partners.
Commitment to CMHA Calgary’s values of Hope, Belonging, Connection, Resilience, and Kindness.
Contributes to a positive and collaborative team environment.

Qualifications And Skills

Post-secondary education in communications, marketing, journalism, public relations, education, or a related field.
Minimum of 2–3 years’ experience in communications, digital media, marketing, or nonprofit engagement.
Strong writing and editing skills.
Experience creating digital content for websites, social media, and email communications.
Experience developing program materials, educational resources, or communications tools.
Familiarity with website content management systems and email marketing platforms.
Experience using design tools such as Canva or Adobe platforms is considered an asset.
Basic video and audio editing experience is considered an asset.
Strong organizational and project coordination skills.
Ability to work collaboratively in a fast-paced environment

DISCLAIMER

The above statements are not intended be a thorough list of all responsibilities, additional duties and tasks may be assigned.

This role may require occasional evening or weekend work to support community events, campaigns, or organizational initiatives.

CMHA Calgary is committed to fostering a respectful, inclusive, and psychologically safe workplace. Employees are expected to demonstrate professionalism, ethical conduct, and respect for all individuals they interact with.

CMHA Calgary is a smoke-free work environment. However, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.

APPLICATION INFORMATION

Application closing date: The posting will remain active on the website until the positions are filled.

Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at careers@cmha.calgary.ab.ca

Please include the reference #20042026 in your email subject line of your application.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.

CMHA Calgary

Open Positions

Communications Coordinator