About Us:
At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.

You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career.

We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S.

We're looking for a Business Analyst for a 12 month project engagement working with our client, an international Quick Service Restaurant. This is a fully remote project working (ideally working in PST time zone).

Omnichannel Merchandizing Analysis:

Define, track, and report on key digital KPIs (ATC, CVR, Shop to CVR, AOV, abandonment, etc.) for both app and web
Build and maintain automated dashboards to monitor product funnels, customer path to purchase, feature engagement, and merchandizing placements
Conduct funnel and cohort analyses to uncover drop-off points and recommend tech improvements to team

Digital customer behavioral analytics:

Segmentation of users to identify high-impact audiences or audiences with specific propensities to products
Map end-to-end customer journeys across touchpoints to understand contextually how products differ based on customer journey
Create insights on how merchandizing strategies affect BAU and quantify behavioral changes of those strategies and initiatives

Omnichannel Experimentation / Testing:

Based on data, provide experimentation suggestions and strategies that would meaningfully improve merchandizing performance on digital
Create reporting and readouts of launched experiments
Assist in PVT (production validation testing) on net new features/initiatives that rollout to ensure no bugs or issues exist

Ecommerce campaign analytics support :

Own A/B testing analytics performance readouts, which includes creating automated dashboards and decks for internal teams and stakeholders
Own LTO digital analytics performance and create analytics readouts to support the marketing calendar
Maintenance and quality assurance of existing dashboards

CompassX Group

Open Positions

Ecommerce Business Analyst