Job Description

We are seeking a proactive, detail-oriented Administrative Assistant to provide dual support for our client’s cleaning and virtual assistant firms. This role is perfect for a self-starter who excels in organized environments and thrives with high autonomy. As businesses grow, the successful candidate will have opportunities for increased administrative responsibilities and optional cleaning shifts.

Schedule:

Mondays, 9 AM–3 PM or every second Monday (Flexible Within This Window)

Possible additional hours in the future, more hours as coverage for cleaners

Location: On-Site

Employment Type: Part-Time

Job Responsibilities

Cleaning Company Tasks
- Schedule & Confirm: Keep the weekly client calendar updated and verify all bookings.
- Assign & Update: Delegate jobs to cleaners and ensure they have the latest notes for every project.
- Communicate: Promptly answer customer questions through all communication channels.
- Monitor Payments: Process invoices, follow up on payments, and keep financial records organized.
- Manage Billing: Assist with the weekly payroll and billing process for contractors.
- Track Progress: Compile weekly service logs and data into easy-to-read reports.

Virtual Assistant Company Tasks
- Maintain Profiles: Keep our CRM updated with accurate records for all VAs and clients.
- Track & Bill: Audit VA hours and assist in the preparation of weekly invoices.
- Onboarding Support: Oversee the intake process to ensure a smooth start for every new client.
- Reporting: Create weekly summaries that highlight key performance metrics.
- Facilitate Communication: Ensure clear, professional correspondence between clients and the VA team.
- General Admin: Manage day-to-day administrative projects and record-keeping.

Requirements

Prior administrative experience is required
Must be able to pass a standard criminal record check
Proven ability to work independently with high autonomy and minimal oversight
Exceptional verbal and written English communication skills
Comfortable utilizing Google Workspace, managing spreadsheets, and navigating CRM platforms
Strong time-management skills with a focus on accuracy and task prioritization
Must be legally authorized to work in Canada
Candidates should have a minimum of 2 years of residency in Canada, featuring a strong understanding of the local market and cultural nuances

Minimum Technical and Work Environment Requirements:

Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps.
- Backup internet connection with at least 10 Mbps.
- Backup connection must be capable of supporting work during a power outage.

Primary Device:
- Desktop or laptop equipped with at least:
  - Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
  - A minimum of 8 GB RAM.

Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.

A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

CrewBloom

Open Positions

Administrative Assistant (Cleaning Company & Virtual Assistant Company)