Job Description

Benefits:

Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance

Cranbrook Water Conditioning Ltd. is seeking a skilled and customer-focused Hot Tub Technician to join our team in Cranbrook, BC. This is a full-time, permanent position supporting our Beachcomber Hot Tubs division.

We proudly serve the East Kootenay region and represent industry-leading brands including Beachcomber Hot Tubs, Culligan Water, and Flaman Fitness. Our team is committed to delivering high-quality products and exceptional service to our customers.

Position Overview

The Hot Tub Technician is responsible for the delivery, installation, maintenance, and repair of hot tubs and related equipment. This role requires strong technical aptitude, attention to detail, and excellent customer service skills. The successful candidate will ensure customers receive safe, reliable, and professional service.

Key Responsibilities

Deliver and install Beachcomber hot tubs and related equipment
Perform routine maintenance, diagnostics, and repairs on hot tubs and spa systems
Troubleshoot electrical, plumbing, and mechanical components
Conduct water care consultations and provide product recommendations
Open and close hot tubs seasonally for residential and commercial customers
Ensure proper setup and operation of pumps, heaters, and filtration systems
Maintain accurate service records, work orders, and documentation
Educate customers on proper operation, maintenance, and water chemistry
Maintain cleanliness and organization of service vehicles and tools
Follow all safety protocols and company procedures
Support showroom operations and assist with deliveries when required
Other duties as required

Qualifications

Previous experience as a hot tub, pool, appliance, or service technician is an asset
Mechanical aptitude and strong troubleshooting skills
Basic knowledge of plumbing, electrical systems, and water chemistry is preferred
Strong customer service and communication skills
Ability to work independently and as part of a team
Valid Class 5 drivers license with a clean driving record
Comfortable using tablets or mobile devices for service documentation
Ability to lift and move up to 50 lbs regularly
Experience operating forklifts or delivery equipment is an asset
Willingness to participate in manufacturer training and certification programs

Compensation & Benefits

Competitive hourly wage (based on experience)
Health, dental, and vision benefits available after 90 days
Paid vacation in accordance with BC Employment Standards
Company-provided workwear, tools, and vehicle (as applicable)
Paid training and certification, including Beachcomber manufacturer training
Opportunities for advancement within the company
Employee discounts on company products

Work Environment

Based in Cranbrook, BC, serving the East Kootenay region
Combination of in-field service calls, deliveries, and showroom support
Physically active and hands-on role
Occasional overtime during peak seasons
This position is designated as safety-sensitive. Successful candidates may be required to complete a criminal record check and drug and alcohol testing as a condition of employment, in accordance with company policy and applicable laws.

How to Apply
Applicants may apply:
Online, or In Person at:
Cranbrook Water Conditioning Ltd.
100 Van Horne St. N
Cranbrook, BC

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Culligan 512BC

Open Positions

Hot Tub Technician