Job Description

If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you!

Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts, fun social events, incredible colleagues, and discounted hotel stays and food & beverage at all Argus owned restaurants and hotels!

What will you be doing?

The Assistant Restaurant Manager assists with overseeing the operations of the dining outlets. They will provide daily supervision and direction of the food and beverage service staff, while interacting with guests to ensure a positive guest experience. The Assistant Restaurant Manager assists in the development, implementation, and maintenance of quality standards for the food and beverage staff. This position also completes other duties related to the daily operations of the dining outlets as assigned by the Restaurant Manager or Director of Food & Beverage.

Responsibilities include but are not limited to the following:

Demonstrate a complete understanding of all company policies, procedures and standards as stated in the Food & Beverage Handbook
Consistently offer professional, friendly and warm hospitality to all guests
Provide speedy resolutions for any issues that arise during a guest’s dining experience
Regularly monitor meal service to ensure standards are being properly executed
Build and maintain effective relationships with guests, crew members and management
Demonstrate high personal integrity, business ethics and take every opportunity to promote the hotel’s dining outlets
Assist with the development and maintenance of policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
Create a fun, safe and exciting working environment championing H&S initiatives
Demonstrate hands-on management approach to lead our service team
Ensure proper staffing levels are maintained to deliver quality service and within budgeted labor
Coach and train employees as well as provide disciplinary action when required
Ensure proper record keeping, inventory and cash handling procedures are followed
Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas
Hands on approach in leading the team with day to day operations

What are we looking for?

Minimum requirement of 2 years supervisor experience in a high volume, fast paced hospitality environment- preferably in a food and beverage capacity
Post-secondary diploma or degree in Business or Hospitality Management is an asset
WSET Intermediate Wine Certificate or comparable not required but considered an asset
Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
Must possess superior verbal and written communication
Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work
Proficiency in all Microsoft Office applications including Squirrel POS, Word, Excel, PowerPoint and Outlook
Guest focused, outgoing, positive, friendly attitude
Able to work flexible hours in line with guest and business needs, including weekends and holidays as required
Valid Serving It Right Certificate

Perks

Extended Health and Dental Benefits
Employee discounts on accommodations and dining at our sister properties (Hotel Eldorado, Manteo Resort, Four Points Kelowna, Hampton Inn & Suites Kelowna Airport, and Home2Suites)
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!

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Eldorado Resort

Open Positions

Assistant Restaurant Manager