About Encore Corporate Travel

At Encore Corporate Travel, our mission is simple yet powerful: to provide every person we touch with a moment of happiness. With over three decades of unwavering commitment to travel management, Encore Corporate Travel has become a distinguished name in the industry. Drawing upon our extensive experience, we've developed cutting-edge technology in-house, tailored to address the specific challenges faced by companies. This technology empowers us to automate intricate business processes, ultimately reducing effort for every user and elevating the overall traveler experience.

Our people remain at the heart of our mission, leveraging their industry insights and expertise to create personalized, exceptional travel solutions. We’re not just a travel management company; we’re a team dedicated to crafting happiness, one moment at a time, starting with our own people.

Position Overview

We are seeking an experienced Meetings and Events Travel Coordinator with deep technical expertise in GDS systems and group travel logistics. In this role, you will oversee the configuration, coordination, and execution of large-scale travel arrangements for meetings and events. You will be expected to operate independently, troubleshoot technical issues, and deliver seamless solutions that meet both operational and attendee needs.

Key Responsibilities

Travel Coordination & GDS Expertise

Manage complex group travel bookings using GDS systems (preferably Sabre, Amadeus, or Galileo), including ticket issuance, exchanges, refunds, and queue management
Interpret and apply fare rules, airline contracts, and group booking terms to ensure compliant and cost-effective arrangements
Own the end-to-end travel booking process for meetings and events, with minimal supervision

Technology & Platform Integration

Configure and manage platforms for event registration, booking, and attendee tracking
Maintain online group booking parameters in the Online Booking Tool (OBT), ensuring integration with back-end systems and compliance with security and privacy standards
Collaborate across teams to integrate GDS bookings with internal systems and event management tools

Support & Optimization

Train and support internal stakeholders on GDS, OBT, and registration platforms
Troubleshoot booking and platform issues in collaboration with vendors and tech teams
Monitor industry and technology trends, and recommend innovations to improve efficiency and traveler experience

Operational & Event Support

Coordinate logistics and deliverables in support of meetings and events, ensuring attendee travel aligns with event schedules and policies
Prioritize tasks effectively and manage multiple complex projects under tight deadlines
Liaise with suppliers and stakeholders to ensure policies, timelines, and goals are met

Do You Have What It Takes?

We’re seeking a highly skilled and autonomous travel professional with the following qualifications:

5+ years of experience in corporate travel, with strong GDS proficiency (e.g., Sabre, Amadeus, or Galileo)
Extensive experience managing group travel logistics, including group fare contracts, exchanges, and large-scale itinerary planning
Strong understanding of event planning software, travel booking platforms, and attendee management tools
Exceptional organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment
Highly motivated to work independently, with minimal supervision, while delivering exceptional results
Excellent communication skills, a proactive mindset, and the ability to anticipate needs and adapt to changing circumstances
Strong problem-solving skills, with the ability to diagnose and resolve technical issues efficiently
Excellent communication and collaboration skills to work with cross-functional teams and external vendors
Knowledge of data security and compliance standards related to travel and event management technology
Bilingual proficiency in English and French is preferred

What We Offer

Competitive salary & comprehensive benefits
Flexible hybrid/remote work model across Canada
Health coverage including mental health, virtual medicine, dental, and more
Life & Disability Insurance
Travel perks
Internet/Connectivity allowance
IT equipment provided
RRSP program

Join Us!

If you're ready to make a lasting impact in a people-first company that's redefining corporate travel, we want to hear from you.

Due to the high volume of applicants, only selected candidates will be contacted. Follow us on LinkedIn to stay updated on future opportunities!

Encore Corporate Travel is an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, high-performing team.

Encore Corporate Travel

Open Positions

Meetings and Events Travel Coordinator