Job Description

Job Summary

United Motorz is seeking an experienced and motivated Service Manager / Service Advisor to join our in-house mechanic shop. Most of our work supports our used car dealership through inspections, repairs, and reconditioning. We’re also expanding our retail service business, and we need a strong team player who can help grow that department while keeping daily shop operations running smoothly.

Our facility includes 8 hoists, 6 technicians, 1 parts advisor, and a hands-on service manager. This position is ideal for someone who understands shop flow and can work effectively with both internal departments and retail customers.

Key Responsibilities

Manage repair orders for reconditioning and safety inspections
Work closely with technicians to prioritize internal jobs
Coordinate with the parts advisor to ensure timely parts sourcing
Maintain accurate service records for all vehicles
Provide excellent customer service for walk-in and retail clients
Prepare clear estimates and provide regular updates to customers
Help improve processes for internal and customer-pay repairs
Communicate with the sales department about urgent internal work

Qualifications

3+ years as a Service Advisor or Service Writer
Strong understanding of mechanical repairs and used vehicle inspections
Experience with internal and customer work orders (an asset)
Excellent communication and multitasking abilities
Proficiency with shop management systems (AutoLeap, RO software, etc.)
Team-oriented; able to work with technicians, parts, and sales
Valid driver’s license and clean driving record
Service advisor experience: 2 years (required)
Marketing automation: 1 year
Automotive sales industry regulations: 1 year

What We Offer

Competitive pay + performance bonuses
Health and dental benefits (after probation period)
Supportive, team-focused environment
Opportunity to help build a growing retail service department
Ongoing training and development
On-site parking

Work Location

In person (Cambridge, ON)

Fahad Khan United Motorz

Open Positions

Service Advisor