Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Marketing and Sales Coordinator.

What Is In It For You

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Comprehensive extended health benefits package
Salary Range: $56,000-$59,000

Job Description

Reporting to the Marketing & Communications Manager and Events & Activations Manager, responsibilities and essential job functions include but are not limited to:

Support hotel events and activations through content creation and live social media coverage before, during, and after events.
Develop and manage social media content calendars across hotel property, dining venues, events, and seasonal campaigns.
Create, capture, and publish engaging photo, video, graphic, and written content for social media channels, ensuring alignment with Fairmont brand standards and voice.
Monitor social media channels and online reputation platforms, engaging with audiences and responding to inquiries and guest feedback in a timely and professional manner.
Stay current on social media trends, platform updates, and emerging content opportunities to drive engagement and brand awareness.
Track and report on social media and campaign performance, providing insights and recommendations for optimization.
Research and support influencer, creator, media, and partnership opportunities that align with hotel objectives.
Assist in the development and execution of integrated marketing campaigns, promotions, and seasonal initiatives.
Create marketing collateral using Canva, including digital advertisements, invitations, signage, menus, and promotional materials.
Maintain and organize the hotel's digital asset library, including photography, video, and creative files.
Coordinate internal communications related to marketing initiatives and social media campaigns.
Provide administrative support to the Marketing & Events department as required.
Occasional evening and weekend availability may be required to support events, content creation, and social media coverage.

Qualifications

Bachelor’s degree and/or Hotel Management degree/diploma preferred
Excellent organizational and project management skills.
Demonstrated experience managing business social media accounts.
Strong photography, videography, and content creation skills.
Proficiency in Canva required.
Experience using Meta Business Suite and Later
Basic photo and video editing skills required.
Strong copywriting and storytelling abilities.
Ability to analyze social media metrics and translate insights into recommendations.
Experience with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) considered an asset.
Hospitality, tourism, luxury, or lifestyle brand experience considered an asset.
Bilingual preferred
Must be fluent in English (written and oral)
Eligible to work in Canada

Additional Information

Physical Aspects of Position (include but are not limited to):

Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Fairmont Hotels & Resorts

Open Positions

Marketing and Sales Coordinator (Full-Time)