At Flynn, it's not just a job, it's a career

Service Administrator - Service Division

Building Envelope, Construction

Flynn Group of Companies

Halifax, NS

The Service Administrator plays a key role in supporting the Service Department by managing documentation, coordinating administrative tasks, and ensuring accurate records to enable smooth and efficient service operations.

Responsibilities

Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc
Maintain up-to-date customer contact details and service documentation
Direct inquiries appropriately by understanding team roles within the Service Department
Support service billing through Accounts Payable and Receivable processes
Collaborate with internal teams to keep project documentation complete and accessible
Handle full-cycle invoicing, including billing, and approving purchase orders
Prepare warranty and insurance documents as needed (e.g., standard, OIRCA)
Create and close subcontracts and submit pay requests
Monitor corporate card use and expense reports from field staff
Lead and schedule department meetings (e.g., Work on Hand meetings)
Respond to customer inquiries and dispatch crews for service calls
Provide administrative support to the Superintendent and assist with other tasks as needed

Requirements

Experience in a construction or service-related environment is an asset
Minimum of 2 years in an administrative role preferred
Experience with invoicing and basic accounting procedures is considered an asset
Highly organized, self-motivated, and able to work with a sense of urgency
Comfortable in a fast-paced environment with the ability to adapt quickly
Skilled at managing priorities and handling a high-volume workload efficiently
Strong customer service orientation with a professional and courteous phone manner
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Flynn Group of Companies

Open Positions

Service Administrator