NOW HIRING! Technical Writer

Harbour Air Aerospace Services is an award-winning organization with an outstanding record for safety, service and reliability, team spirit and a proven track record of providing amazing perks and a good work-life balance for their employees.

If you have an eye for detail and welcome the challenge of distilling complex concepts into clear, concise and communicable formats, bring your big personality and passion for adventure to the table and help Harbour Air achieve extraordinary success.

Your Role

As part of our Technical Writing team, you will use your strong organizational skills and writing ability to quickly learn new subject matter to create, maintain, and control our collection of company manuals and technical documents.

This role requires someone who can be adaptable without sacrificing value. You will be required to quickly acclimate and learn new subject matter to accurately communicate information into policies, procedures and manuals.

WORK HOURS: Monday to Friday on-site position (40 hours per week)

LOCATION: Richmond (YVR) – Vancouver South Terminal

TERM: Full-Time Regular

DEPARTMENT: Quality Assurance

COMPENSATION AND BENEFITS: Competitive wages, extended medical and dental, flight perks (including buddy passes and global inter-airline partnerships), revenue share program, RRSP matching, discounts at local restaurants and travel partner organizations, staff eventsand much more!

Duties and Responsibilities:

Coordinate and meet with Subject Matter Experts (SMEs) to create documentation to meet the regulatory and company requirements
Update the company manuals, procedures, forms and other documentation as directed by the QRB.
Assist the Training Coordinator in developing and maintaining training materials
Maintain all company documents in a secure location, including all aircraft files
Ensure document revision control is maintained
Maintain paper and digital documents for Maintenance and Flight Ops
Acquire and monitor subscriptions and ensure accessibility
Notification and incorporation of updates and revisions as required
As requested by various team members, review and edit documentation. This can include but is not limited to memos and other company communications

Qualifications:

Diploma, Certificate or undergraduate degree in English, Technical Writing, Communications or related field
Strong understanding of the CAR regulations
Excellent knowledge of MS Office programs is essential
Strong organizational, critical thinking, and analytical skills
Excellent communication and interpersonal skills and ability to work in team environment
Laws and regulations related to Transport Canada
Guidance material from Transport Canada
Understanding of how systems interact
Documentation systems
Writing and documentation in a clear and concise manner
Ability to communicate proposed procedural or system requirements clearly
Coordinate with coworkers to create documentation
Recognition of the role of the technical documents department, the criticality of good decision making, and the level of accountability

ABOUT HARBOUR AIR AEROSPACE SERVICES LTD.

Our Approved Maintenance Organization (AMO) was created almost 30 years ago and most recently went by the name Aeroflite International Services Ltd. It is recognized around the world as one of the leading authorities of the DeHavilland product. Department wide, our people have been working on and around aircraft for close to a millennium. We are extraordinarily proud of our Person Responsible for Maintenance (PRM) who was honoured in Wings magazine as one of the ‘Top 20 under 40’.

DEADLINE: September 01, 2026

We thank all those that apply, however only those candidates selected for interviews will be contacted.

Harbour Air is an equal opportunity employer, we are committed to Diversity and Inclusion and value a diverse workforce. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and communities we serve. Harbour Air is committed to developing a barrier-free recruitment process and work environment. Accommodations in relation to the job selection process are available upon request. If you require any accommodation, please email jobs@aerospaceservices.ca and we’ll work with you to meet your accessibility needs.

Harbour Air Ltd

Open Positions

Technical Writer