We are seeking a highly motivated and experienced Manager to lead our team at HARVEST Clean Eats Amherst!

The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for healthy eating and sustainability. The Manager will be responsible for overseeing daily operations, ensuring high standards of customer service, and driving sales growth.

The Operations Manager is responsible for overseeing the operations of their location, ensuring that it meets brand standards for performance, guest service, and operational excellence and efficiency.

This role involves managing line/prep cooks, servers & baristas, and team leads. It involves driving sales growth and fostering community relationships. The goal is to maintain consistent food quality and brand experience across all locations. Inspiring your team and providing support is of utmost importance in this position.

Why HARVEST?

We're not just a restaurant -- we're a community. Our team is passionate about what we do and we're excited to bring like-minded individuals on board. We only surround ourselves with exceptional people. At HARVEST, you'll be apart of something bigger, contributing to a growing brand that values innovation, integrity, and incredible food. Are you ready to take the next step in your career?

An ideal candidate has the following qualifications:

1+ year of hospitality leadership experience
Strong leadership skills with the ability to coach and inspire teams
Excellent communication, organization, and interpersonal skills
Ability to manage multiple priorities in a fast-paced and growing environment
Willingness to learn and embrace change
A positive attitude and big smile

Responsibilities and essential job functions are not limited to the following:

Lead by example, inspire, mentor and coach team to drive performance, engagement, and career development.
Be present on the floor.
Excel in all positional stations -- be a best in class superstar!
Foster a culture of collaboration, accountability, and excellence.
Recruit, train, develop, and perform regular performance reviews.
Schedule, plan, and organize team meetings and training sessions.
Lead in the store communication: boards, team briefs, group chats, updates, changes and feedback.
Monitor financial reports, and food and labour costs.
Create schedule according to labour targets.
Order products and ingredients based on the requirements and according to food cost targets.
Delegate tasks and responsibilities to Team Leads, Assistant Operations Managers, and entire team.
Achieve company goals and objectives by working closely with your team.
Champion exceptional guest experiences by ensuring food quality, superior service, and welcoming environments -- product, people, and place. Maintain nothing but the highest standards,
Handle guest feedback professionally and develop solutions for continuous improvement.
Perform catering outreach and carry out catering orders in a timely, accurate, and efficient manner.
Actively represent HARVEST Clean Eats at local events and initiatives, fostering relationships with community members to promote the HARVEST brand.
Plan and manage local marketing efforts, and support all initiatives set out by head office.
Drive a clear vision and clearly communicate to the team.
Adhere to maintenance schedules and guidelines of all restaurant equipment and smallwares.
Reporting outstanding issues to Multi-Unit Operations Manager or Franchise Partner.

HARVEST Clean Eats is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive space for all team members.

HARVEST Clean Eats

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