Job Description

Established in 2004, Inside Ideas Group is a rapidly growing global agency network that helps clients drive their businesses forward from the Inside. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Senior Community Manager

Location: Toronto, ON

Duration: 12 Month Contract

About the role:

Inside Ideas Group is looking for a hands-on, experienced and strategically-minded community manager/social media manager to build engaged communities for some of the biggest brands in the country. Someone who can guide social strategy, create video content, turn cultural moments and trends into shareable creative and still make people laugh in the comments. You will build briefs to inform organic, paid and campaign creative. You will be on top of trends in content and culture and ready to advise on social media best practices. You will be well versed in reporting on social performance and presenting key insights to brand teams. This is a role for someone who likes to work closely with creative teams in a fast-moving environment. You should be comfortable presenting your work to the client and sharing your opinions with team members of all levels. In this role you will have the opportunity to contribute strategically and creatively.

The team is small but mighty and thrives on multi-disciplinary talent and proactive thinking. You will be responsible for guiding and managing 1-2 less experienced team members.

What you will be doing:

Use social listening tools to report on a number of key brands
Create creative briefs based on content performance, brand needs, and audience and cultural insights
Ideate and create social content in collaboration with the creative team
Confidently present monthly and quarterly reports to clients, and be the point of contact for any data or social media listening related inquiries
Create and provide ad hoc reports surrounding key initiatives or competitors
Entertain fans with creative community management
Research, create, and share POVs on updates to the ever changing social media landscape as well as large cultural shifts or trends.
Monitor brand reputation issues and create crisis reports for senior leadership

What you need to be great in this role:

4-6 years of experience in community management or a social media management role
Experience with data visualization, social listening, and social media analytics tools such as BrandWatch, Talkwater, UnMetric, and Khoros, or similar social listening/publishing tools
Advanced experience with Excel, Google Sheets, and PowerPoint
Agency experience is a must
Ability to create impactful, data-driven reports with strategic thinking in a consumable presentation with an emphasis on narrative, insights, and recommendations
Experience conducting consumer insights research
Comfortable presenting interesting and high-energy reports both internally and externally
Comfortable balancing multiple workstreams, including reporting deadlines, brief creation and reactive content opportunities
Proactive with a track record of an entrepreneurial approach
At the time of this posting, the base salary for this position may range from CAD $85,000.00 to CAD $95,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package.

Req ID: 15171#LI-midsenior #LI-FD1

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what's possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

Inside Ideas Group, part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 Inside Ideas Group has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'

Inside Ideas, North America

Open Positions

Senior Community Manager