Job Description

JOB DESCRIPTION

Licensed Service Manager

Job Type: Full Time, Permanent Position

Work Schedule: 9:00am-5:00pm AST (Monday - Friday); Option to work overtime and weekends

Location: Edmonton

Salary: $50,000- $60,000 CAD, Annually

Position Summary - Responsibilities:

Receiving and managing stock, inventory, mail, and other packages
Provide interior and exterior inspections for residential customers for overflow routes
Identify pests, entry points, and infestations for overflow routes
Customer Service; answer all customer inquiries in a professional manner and recommend appropriate solutions to resolve customer concerns
Setting up, cleaning, and organizing the branch office to be consistent with health and safety policies
Delivering product to technicians in the field
On an as needed basis, you will be required travel to assist with oversight and training

Physical Demands:

Must have the ability to lift and carry up to 30+ pounds of equipment
Must be able to access and be comfortable with working in a variety of conditions, such as confined spaces (i.e crawl spaces), damp and/or dusty locations
Must be able to physically perform essential duties, such as walking, crouching, balancing, and reaching

Minimum Qualifications - What will make you successful:

Self-motivated and able to work with little supervision
Reliable and able to communicate with Branch Managers and other coworkers
Someone who takes pride in their work
Someone who possesses strong interpersonal skills; able to build on existing and new customer relationships
Someone who is a quick thinker and enjoys problem-solving
Must possess a Structural Exterminator License
Class 5 Drivers License and a clean driving record
Clean Criminal Record
Must be 21 years of age or older to operate a company vehicle
Interest in Pest Control

*Special Note: Prior to the start date, you will be required to complete your licensing exam and adequate training to service in the field.

The Perks - What’s in it for you

Competitive Salary
Benefits: dental, vision, medical, life insurance, etc.
Company vehicle and gas card
Flexible work schedule
No cockroaches, bed bugs, or ladder
Consistent daily route schedules with short drive times between locations
Full-time employment (40 hours/week) with the opportunity for overtime. Plus, no “on-call” work.
Commission on new business and bonuses on work completed
Opportunities for growth within the company - we love to promote within!
Positive, engaging, and energetic company culture with team-centered initiatives and individualized support available

*Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Mileage reimbursement
Paid time off

REQUIREMENTS

ABOUT THE COMPANY

The Big Picture: Grow With A Growing Company

Insight Pest Solutions is the fastest growing residential home service company in Canada.

With this progress comes a demand for driven and self-motivated individuals to grow alongside our company as we expand across Canada and into new opportunities. As a Pest Control Service Manager, you are an integral part of building and maintaining client relationships. Whether it is through identifying pest issues and infestations or recommending solutions, your expertise and professionalism provide the client with comfort, trust, and confidence. In this role, you will also have the opportunity to lead branch office policies and procedures, such as establishing quality control protocols.

Insight offers homeowners a pest prevention and home maintenance package that will remove and prevent mosquitoes, ants, wasps, ticks, spiders, and mice from entering homes through a seasonal maintenance program. To meet the needs of our clients, we are constantly seeking and challenging new ways that redefine service delivery and expectations.

Insight Pest Solutions

Open Positions

Licensed Service Manager