Job Description

Position Overview

We are looking for a Business Analyst / Application Support Specialist with strong expertise in Dynamics 365 Finance & Operations (Finance modules) to join our team.

This role will support the Finance Solution Architect on project-related activities while also providing day-to-day application support to live business units using D365 F&O.

Key Responsibilities

Application Support & Operations
Provide functional support for D365 F&O Finance modules, including:
General Ledger (GL)
Accounts Payable (A/P)
Accounts Receivable (A/R)
Fixed Assets
Leases
Month-End and Period-End Closings
Manage, analyze, and resolve Finance-related tickets in a production environment
Perform root-cause analysis and propose sustainable solutions
Deliver high-quality support with a strong customer service mindset
Document issues, resolutions, and functional procedures
Projects & Continuous Improvement
Support the Finance Solution Architect on D365 F&O projects (enhancements, rollouts, optimizations)
Gather and analyze Finance business requirements
Write functional specifications and support testing activities (UAT)
Contribute to continuous improvement of Finance processes within D365 F&O
Comfortable working in live/production environments and ticketing tools

Work Mode: 3 days on site at Saint-Laurent

Requirements

Education & Experience

Degree in Finance, Accounting, Business, or Information Systems
Proven experience as a Business Analyst, Finance ERP Consultant, or Application Support Specialist
Experience in international or multi-entity environments is a plus

Required Skills & Qualifications

Functional Expertise
Strong knowledge of Finance and Accounting processes
Solid understanding of IFRS standards
Proven experience with Dynamics 365 Finance & Operations – Finance modules
Good understanding of financial closing cycles
Technical & Analytical Skills
Experience in ERP application support (Finance-focused)
Ability to analyze issues, configurations, and data within D365 F&O

Soft Skills

Strong customer service orientation
Highly detail-oriented and analytical
Excellent problem-solving skills
Strong communication and stakeholder management skills
Ability to work effectively with Finance and IT teams

IT UNLOCK CONSULTING INC.

Open Positions

Business Analyst / Application Support Specialist - D365 Finance & Operations (Accounting)