Location: Ottawa, ON

Position Type: Full-Time

Schedule: Monday to Friday, Day Shifts

Compensation: Salary to be negotiated based on experience

About Us

John The Plumber is a trusted plumbing company serving Ottawa and the surrounding area. We pride ourselves on delivering honest service, quality workmanship, and a great customer experience. As our company continues to grow, we’re looking for a reliable and personable Customer Service Representative to join our team.

The Role

You’ll be the first point of contact for many of our customers. This role is ideal for someone who enjoys helping people, solving problems, and keeping things organized in a fast-paced service environment.

Key Responsibilities

Answer incoming calls and assist customers with booking plumbing services.
Respond to customer inquiries and help resolve concerns in a professional manner.
Coordinate schedules between customers and technicians.
Provide clear communication and updates to customers regarding their appointments.
Maintain accurate records in our sweekends).
Friendly and supportive team environment.
Opportunity to grow with a well-established local company.
Competitive salary based on experience.

John the Plumber Ottawa

Open Positions

Customer Service Representative