Job Description

Starting Salary: $49,404 - $50,397. Commensurate with experience
Hours: 35 hours per week
Location: Yonge & Sheppard
Employment Type: Full-time – one-year contract (with possibility of full-time regular employment)
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?

Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions.
Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
This position will currently focus on Newcomer Pathways into Skilled Trades (NPST) and BUILD
programs, among other administrative supports at our Yonge office. The NPST program (funded by
IRCC) offers pre and post-arrival licensure support for internationally experienced tradespeople - toward
a Red Seal or Certificate of Qualification in Ontario.

BUILD program (funded by IRCC) is an online pre and post-arrival orientation program for
international professionals in architecture and related fields. BUILD offers newcomers an opportunity to
learn about labour market, gain knowledge of the Canadian workplace, get access to mentorships and
essential job search and employment supports.

As a Program Assistant you will:

Organize and conduct program intake for prospective clients, assessing their eligibility and suitability based on established program criteria while working effectively in a fast-paced environment
Gain strong understanding of the flow of client activities for the programs
Inform potential clients and referral partners about program services; answer questions with knowledge
Set up, maintain and file client records in ICARE, Salesforce and other relevant databases with high levels of accuracy.
Generate program reports and assist with analysis, including tracking and checking for accuracy
Assist with organizing appointments, workshops, events, outreach activities; communicate with clients and referring agencies
Assist with workshop material preparation, set up equipment for presentations and provide technical support for online sessions
Assist clients in the use of online resources and technology for job search activities
Support Employment Counsellors in the delivery of other one-on-one and group employment services activities
Provide support to complementary programs and services as needed, including the Canada InfoNet pre-arrival program, Integrated Employment Services, and the TRIEC Mentorship Partnership (TMP)
Provide front desk/reception duties and customer service to clients, employers, and visitors
Other duties as assigned

Minimum Qualifications & Experience:

High school education; Diploma or Certificate in Administration preferred
2 years of administrative experience
Able to work independently, seek out new information, engage in self-directed learning and make the connections necessary to effectively support program participants
Excellent administrative, analytical, interpersonal, and problem-solving abilities
Strong technical skills with the ability to master systems used by the agency (ICare, SalesForce etc.)
Effective verbal and written communication skills with a proven ability to conduct research
Experience with online tools and platforms is an asset.
Experience with data entry, inventory, spreadsheets, report presentation
A clear Criminal Record and Judicial Matters check is required for this position

Nice to Have:

Exposure to Skilled trades Licensure process
Employment Ontario knowledge and exposure
Experience serving newcomers

Ready to Make an Impact?
Apply now with your resume and cover letter!

JVS Toronto is an Equal Opportunity Employer. If you require accommodation at any stage of the recruitment process, please contact Human Resources.

As part of our recruitment process, we may use AI-enabled tools to support resume screening and candidate matching. However, applications are reviewed by a member of our hiring team.

We embrace diversity and encourage all qualified candidates to apply. We thank all applicants for their interest; only those selected for an interview will be contacted.

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JVS Toronto

Open Positions

Program Assistant, Job ID #5050