About Us

KAIN Automation is a trusted Canadian leader in industrial automation services and component-level electronics repair. We specialize in rapidly diagnosing and repairing complex automation equipment, helping manufacturers across North America minimize downtime through fast, reliable, and cost-effective solutions.

With deep experience across manufacturing and industrial sectors, our team restores critical systems with technical precision and a customer-first mindset. At KAIN Automation, we value accountability, problem-solving, and long-term client partnerships, delivering high-quality results backed by practical expertise and operational excellence.

Position Overview

The Business Development Manager will be a key driver of revenue growth and market expansion at KAIN Automation. This role combines strategic new business development with account management, requiring someone who thrives in a dynamic, growth-oriented environment. Acting as the entrepreneurial force behind KAIN Automation's expansion, you will be responsible for identifying market opportunities, building a robust sales pipeline, and establish lasting client relationships that drive sustainable revenue growth. The successful candidate will demonstrate tolerance for ambiguity, process-driven discipline, and the emotional intelligence to navigate complex B2B sales cycles while representing KAIN Automation with professionalism and excellence.

KEY RESPONSIBILITIES

1. Business Development & Sales Execution

· Identify and pursue new business opportunities through cold calling, networking, and strategic prospecting activities

· Manage full sales cycle from lead generation through proposal development, negotiation, and close

· Develop and execute territory plans to maximize market penetration in target industries

· Achieve and exceed quarterly and annual sales targets through disciplined pipeline management

· Conduct needs assessments and deliver compelling presentations that position KAIN Automation's solutions effectively

2. Account Development & Client Relationship Management

· Serve as primary point of contact for key accounts, ensuring exceptional client experience and retention

· Conduct regular client touchpoints via phone, video, email, and in-person meetings

· Build deep understanding of client operations, challenges, and strategic objectives to position KAIN as a trusted partner

· Identify expansion opportunities within existing accounts and execute strategic upselling initiatives

· Proactively address client concerns and coordinate with internal teams to ensure service delivery excellence

3. Territory Coverage & Client Engagement

· Travel regularly throughout Southern Ontario and surrounding regions for client meetings, site visits, and business development activities

· Represent KAIN Automation at industry events, trade shows, and networking functions

· Conduct on-site assessments and solution demonstrations as needed

· Maintain professional presence during all client interactions, building KAIN Automation's brand reputation

4. Process Management & CRM Excellence

· Maintain accurate and up-to-date records in CRM system (opportunity tracking, client interactions, forecasting)

· Ensure repair estimates, quotations, and pricing details are accurately documented and tracked within the CRM system

· Follow established sales processes and contribute to continuous improvement initiatives

· Prepare sales reports, forecasts, and pipeline analysis for leadership review

· Ensure proper documentation of client requirements, proposals, and contracts

· Collaborate with operations and technical teams to ensure smooth handoffs and project execution

5. Cross-Functional Collaboration & Team Support

· Partner with technical teams to develop customized solutions that meet client specifications

· Communicate client feedback to internal stakeholders to drive service improvements

· Support team initiatives and contribute to a collaborative, high-performance culture

· Roll up sleeves and assist colleagues during peak periods or as business needs require

· Share knowledge, best practices, and market insights with the broader team

6. Market Intelligence & Strategic Input

· Monitor industry trends, competitive landscape, and emerging opportunities

· Provide feedback to leadership on market conditions, pricing strategies, and client needs

· Identify opportunities to differentiate KAIN Automation in the marketplace

· Contribute ideas for service enhancements, marketing initiatives, and business development strategies

REQUIREMENTS

Education & Experience

· Minimum undergraduate degree from a Canadian or US university

· 2-4 years of professional work experience, ideally with exposure to larger organizations

· Demonstrated B2B sales experience (direct sales, account management, or business development)

· Experience in technical, industrial, or automation-related industries is a strong asset

· Experience quoting or estimating for clients.

Licenses & Mobility

· Valid Ontario G driver's license (minimum) with clean driving record

· Willingness and ability to travel regularly throughout the region (up to 50% of time)

· Reliable personal vehicle for business use

CORE COMPETENCIES

· Exceptional verbal and written communication skills with ability to engage stakeholders at all levels

· Strong attention to detail with disciplined, process-driven approach to work

· Demonstrated tolerance for ambiguity and ability to thrive in fast-paced, evolving environments

· Proven track record of meeting or exceeding sales targets and performance goals

· Technology-savvy with ability to quickly learn and discuss technical concepts and terminology

PREFERRED SKILLS

· Cold calling and prospecting capabilities with resilience and persistence

· Experience with CRM platforms (Salesforce, HubSpot, or similar)

· Understanding of industrial electronics, automation, manufacturing, or related technical fields

· Consultative selling approach with strong needs analysis and solution-building skills

· Track record of building and maintaining long-term client relationships

· Natural leadership qualities without micromanagement tendencies

· High emotional intelligence with ability to read client needs, navigate objections, and build trust

· Team player mentality with willingness to support colleagues and contribute beyond defined role

· Strong negotiation and closing abilities

· Self-motivated, results-oriented, and accountable for outcomes

COMPENSATION & BENEFITS

KAIN Automation offers a competitive total compensation package designed to attract and reward high performers:

· Base Salary: $60,000 annually

· Variable Compensation: Performance-based incentive structure to be determined based on role expectations and market performance

· Company Vehicle: Provided after successful completion of probationary period (personal vehicle with mileage reimbursement during probation)

· Total Compensation Potential: Strong earning potential for high performers through base salary, variable compensation, and company vehicle benefit

· Additional benefits package details to be discussed with qualified candidates

WORK ENVIRONMENT 

· Office-based position in Mississauga, ON with regular field travel

· Standard business hours with flexibility required for client meetings

· Physical ability to drive regularly and transport materials as needed

· Professional office environment with collaborative team culture

KAIN Automation Control Systems Repair

Open Positions

Business Development Manager