Job Description

About Kindling Cannabis

Kindling Cannabis is a leading Canadian cannabis retailer known for exceptional customer service, deep product knowledge, and one of the fastest 1-hour cannabis delivery systems in Canada. With rapid growth and a focus on customer convenience, our delivery team is an essential part of the Kindling experience.

Position Overview

As a Courier for Kindling Cannabis, you will be the face of our delivery service, ensuring timely, safe, and compliant delivery of cannabis products to customers. This role requires professionalism, attention to detail, and a passion for creating positive customer interactions. Couriers are responsible for verifying customer ID, maintaining delivery records, and representing the Kindling brand on the road.

Compensation

· 17.60$/hour

· Commission per delivery

· Tips

Key Responsibilities

Delivery Execution

Deliver cannabis products to customers within the designated time window ( within 1 hour)
Verify customer identification and age in compliance with Provincial Regulators and company policies
Handle cashless payments using approved delivery technology platforms
Maintain accurate logs of deliveries and completed transactions through our last mile delivery app

Customer Experience

Provide friendly, discreet, and professional service at every delivery touchpoint
Communicate with customers regarding ETAs, delays, or order-related questions via approved systems
Ensure packages are transported securely and with care
Represent Kindling Cannabis positively in the community

Compliance & Operations

Adhere strictly to all Provincial regulations, Health Canada guidelines, and company SOPs
Ensure your vehicle is maintained in good working condition through regular checks and timely servicing
Assist with in-store tasks during downtime, such as order packing, inventory prep or cleaning
Protect customer privacy and comply with all confidentiality policies

Qualifications

Valid Provincial driver’s license with clean driving record
Access to a reliable, insured vehicle
Provincial cannabis certification (or willingness to obtain before start date)
Excellent time management and communication skills
Ability to work evenings, weekends, and holidays as needed
Punctual, trustworthy, and detail-oriented
Experience in delivery, courier, or customer-facing roles is an asset

Kindling Cannabis

Open Positions

Carrier