Job Description

Salary:

About Laivly

Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the worlds biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.

About the role

The team at Laivly is looking for a Senior Data Engineer to help design, build, and scale the data systems that power our reporting, analytics, and machine learning initiatives.

As Senior Data Engineer, you will work closely with our Reporting & Analytics team, Data Scientists, and business stakeholders to build reliable data pipelines, curate and optimize datasets, and ensure our data ecosystem supports scalable insights and innovation.

This role plays a key part in enabling data-driven decision making across the organization while helping evolve our modern data platform.

This remote role is open to Canadian residents.

As Senior Data Engineer, you will

Build & Develop

Build cloud-based data ingestion pipelines from multiple sources
Develop scalable ETL processes and data integration workflows
Create APIs and endpoints that integrate data across internal and external systems
Has a keen ability for Data Modeling and Database design

Design & Optimize

Structure and optimize datasets to support reporting, analytics, and development lifecycle
Design and document data models, sources, and ingestion techniques
Ensures system design facilitates good data hygiene, reliability, and observability across all systems and pipelines as well as pushes data quality as a critical feature
Can balance design and optimization exercises against business cost

Collaborate

Partner with Data Science and business teams to discover and organize data across distributed systems
Support downstream stakeholders by delivering well-structured and accessible datasets
Contribute to Agile development processes and continuous improvement initiatives
Can mentor and develop peers and team members

Innovate

Experiment with new tools, technologies, and approaches to improve our data ecosystem
Share ideas and contribute to the ongoing evolution of Laivlys data platform
Can take a strong architectural approach with design and ensure compliance with existing frameworks but also for future growth states

As Senior Data Engineer, you have

8-10+ years of experience working with data in SQL environments
A degree in Computer Science, Mathematics, Statistics, or a related field
Strong experience with SQL, ETL development, and data integration
Experience with relational and non-relational databases
Experience working within a data lake warehouse environment
Python proficiency (Spark/Flink experience is a plus)
Experience with C# development (JavaScript experience is a bonus)
Experience working with cloud-based systems and distributed data platforms
Familiarity with Agile methodologies, CI/CD pipelines, and process automation
Experience with Trino, Iceberg, Kafka, Airflow, Polaris (considered a bonus)

You also bring:

Strong problem-solving and analytical skills
Ability to communicate complex data concepts to both technical and non-technical audiences
Comfort working independently within a small, fast-moving team
Curiosity, flexibility, and a passion for learning and working with data

Life at Laivly

Laivly gives you the opportunity to collaborate and grow your career with a creative, diverse, and passionate team. We work hard and play often, with a flexible environment that works with you. A career at Laivly means being part of a fun-loving, dedicated team of creatives, risk takers and game changers. Its about sharing your talent and imagination to develop innovative tech thats revolutionizing the way top brands interact with the world.

Weve got a shared mission - and a Laivly future. Join us today!

Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Laivly

Open Positions

Senior Data Engineer