Job Description

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 220+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We’re looking for our next strategic and collaborative Senior People & Culture Business Partner to join our People & Culture team. Reporting to the Vice President, People & Culture, you’ll be providing high-impact support to leaders across the organization - driving workforce planning, talent development, and organizational change while serving as a trusted advisor on employee relations and engagement.

A day in the life as a Senior People & Culture Business Partner:

Strategic Workforce Planning – Collaborate with leaders to identify talent needs and align workforce planning with business goals, ensuring the organization is future-ready.

Employee Relations & Engagement – Advise leaders on employee issues, performance management, and engagement strategies to foster a productive and inclusive workplace.

Talent Development – Support career development, succession planning, and performance optimization initiatives that empower employees and strengthen leadership pipelines.

Change Management – Partner with leadership to drive organizational change and ensure smooth implementation of new processes and initiatives.

Business Insight & Analytics – Leverage HR metrics and trends to provide actionable insights that inform strategic decisions.

Policy & Compliance – Ensure business units operate in alignment with P&C policies, employment law, and organizational values.
Escalation Point – Serve as a trusted advisor and escalation point for complex employee relations, performance, or organizational issues.

Strategic Alignment – Align the Business Partner function with organizational priorities and ensure delivery of impactful P&C support.

If the below describes your knowledge, experience and character, this role could be for you:

I gained my knowledge through 3–5 years of direct experience in HR or People & Culture, including business partnering and employee relations.

I have a post-secondary degree in Business Administration, Human Resources, or Social Psychology. CHRP/CHRL or CPHR is a nice to have.

I have knowledge of Ontario Employment Law & Compliance, including ESA, Human Rights Code, OHSA, and labour relations basics.

I have experience with workforce planning, performance management, talent development, succession planning, and organizational design.

I’ve worked with tools like HRIS, ATS, performance management platforms, and engagement tools.

I’m familiar with HR metrics, dashboards, and analytics for making data-informed decisions.

I’m exceptional at supporting multiple business units, leading change management initiatives, and coaching small P&C teams.

I get most excited about partnering with leadership to align people strategies with business goals.

I’m extra passionate about creating inclusive, high-performing cultures and improving workflows and communication across teams.

I have a proven ability to influence without authority, provide guidance on sensitive issues, and lead with empathy and strategic insight.

I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role).

I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate

I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite:

We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here.

We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.

We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.

- We take care of our employees too! Here are just a few of the great things we offer:
- - Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
- - Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts.
- - Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
- - Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
- - An inclusive workplace – women account for 53% of our employees and 58% of people leaders.
- - Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!
- - Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
- - Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers.

This role will require you to work in our office located in Cambridge 2 days a week.

Have we got your attention? Great! Here’s what’s next:

Apply today with your resume and answers to our application questions.

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com.

MealSuite

Open Positions

Senior People & Culture Business Partner