Job Description

Hospitality General Manager, Whistler, BC

Full-Time | Leadership Opportunity

We are looking to speak with an experienced and dynamic Hospitality General Manager to lead operations for a high-volume hospitality property in Whistler, BC. This individual will oversee day-to-day operations, guest experience, team leadership, financial performance, and strategic growth initiatives within a fast-paced resort environment.

This is an exciting opportunity for a hospitality professional who thrives in premium guest-focused environments and has a passion for building high-performing teams.

Key Responsibilities

Oversee all day-to-day operations across hospitality departments including guest services, food & beverage, events, housekeeping, and facilities
Lead, mentor, and develop department managers and operational teams
Drive exceptional guest experiences while maintaining luxury hospitality standards
Manage operational budgets, forecasting, payroll, and financial performance targets
Monitor KPIs and implement strategies to improve revenue, efficiency, and guest satisfaction
Ensure compliance with all health, safety, licensing, and operational regulations
Collaborate with ownership and senior leadership on long-term operational strategy and growth
Support recruitment, onboarding, retention, and performance management initiatives
Build strong relationships within the local tourism and hospitality community
Maintain operational excellence during peak seasonal periods

Qualifications

5+ years of experience in a senior hospitality leadership role (General Manager, Director of Operations, Resort Manager, or similar)
Strong background within hotels, resorts, restaurants, private clubs, or luxury hospitality environments
Proven experience managing large teams and multi-department operations
Strong financial acumen including budgeting, forecasting, and P&L oversight
Demonstrated ability to lead in fast-paced, guest-focused environments
Exceptional communication, leadership, and problem-solving skills
Experience with hospitality systems, scheduling platforms, and operational reporting
Flexible schedule including evenings, weekends, and peak holiday periods as required
Willingness to relocate to Whistler or surrounding area required

Preferred Experience

Resort or mountain destination experience considered a strong asset
Multi-unit hospitality leadership experience
Experience leading teams of 30+ employees
Strong understanding of premium guest service standards and luxury operations

Compensation & Benefits

Competitive base salary
Performance-based bonus structure
Extended health and wellness benefits
Possible relocation assistance available for qualified candidates

To Apply

Please submit your resume for consideration to kim@medaagency.com

Only candidates selected for the next stage will be contacted.

Meda Agency

Open Positions

Hospitality General Manager