Job Description

Salary:

Commercial Insurance Account Manager

Location: Hamilton, Ontario
Department: Commercial Lines
Employment Type: Full-Time, In-Office

About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.

Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.

About This Role

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial clients, ensuring their insurance needs are met with expert advice and exceptional service. This role involves handling renewals, addressing client inquiries, marketing accounts to insurers, and supporting new business opportunities through referrals. Its a dynamic position suited for someone who thrives in a fast-paced, client-focused environment.

What You'll Do

Managing and servicing commercial accounts
Reviewing renewals with clients, providing coverage recommendations
Assisting clients with their day-to-day inquiries
Opportunities to write New Business through referrals
Marketing existing accounts to insurance companies
Developing insurance market knowledge in order to know where a risk will fit
Understand wordings and coverages to be able to compare insurance policies and quotes

What We're Looking For

RIBO license
Knowledge in Commercial Property & Casualty, Commercial Auto, and Farm Insurance
Completed, enrolled or interested in the Chartered Insurance Professional (CIP) courses would be an asset
Strong communication skills with confidence in customer-facing conversations
Previous customer service or sales experience
Enjoys talking to people and building relationships
Ability to manage multiple priorities in a fast-paced environment
Valid G-class driver's license
Collaborative mindset with enthusiasm for teamwork
Experience with CRM systems or lead management platforms is an asset

Work Environment & Schedule

In-office
Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
Collaborative in-person team environment

Comprehensive Benefits

Competitive salary with performance-based growth opportunities
RRSP matching program
Group Benefits Plan (health, dental, vision coverage)
Employee Assistance Program for personal and professional support
4 weeks vacation
Paid personal days and extended Christmas break

Professional Development

Continuing education opportunities and certification support
Modern technology and collaborative workspaces
Clear advancement pathways within our expanding organization

Unique Perks

Full commission on personal home and auto policies
Regular team social events and company celebrations
Work with cutting-edge insurance technology and diverse market access

Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us ataccessibility@morisoninsurance.ca or inform your interviewer during the selection process.

We appreciate all applications and will contact candidates selected for interviews directly.

Morison Insurance Brokers Inc.

Open Positions

Commercial Insurance Account Manager