Job Description

Hiring for Day Shift!

POSITION SUMMARY

As a Field Service Technician, you will be an onsite mobile technician, traveling within the Greater Toronto Area (GTA) under the guidance of the Regional Product Support Manager to troubleshoot and repair equipment, perform retrofits and campaigns, and efficiently manage all computer-based reporting and job logistics, with the goal of exceeding customer expectations while supporting broader company objectives.

WHY JOIN OUR TEAM:

Day Shift Hours
Competitive Wages.
Optional Extended Health, Dental, and Vision Benefits
Pension Plan
Paid Holidays
A continuous learning environment.
Ability to advance your career with a growing company.
Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

WHAT YOU WILL DO:

- Provide on-site technical and mechanical support at any location for customers and MCI/NF.
- Assemble, organize, and maintain all required company reports.
- Communicate openly and professionally with internal and external customers, management, and co-workers.
- Investigate, identify, and report product issues, including those related to supplier components.
- Recommend appropriate courses of action to resolve issues in coordination with relevant departments.
- Assist with controlled testing of components and installations as directed by Management, TSS, or Engineering.
- Training will be provided to stay current with vehicle systems to deliver top-level OEM support for all coach and vendor components.
- Identify and suggest improvements to technical bulletins, maintenance materials, and other technical publications.
- Resolve customer problems or complaints efficiently and in a timely manner to support both customer and company interests.
- Perform special assignments as required.
- Other duties as assigned

WHAT YOU NEED TO BE SUCCESSFUL:

310T Certified Required
Transit/Coach Experience Preferred (Willing to train)
Minimum of 5 years of experience as a 310T Technician
Demonstrated strong problem-solving skills with technical and diagnostic challenges
Experienced with Programmable Logic Controllers (PLC) systems and troubleshooting
Skilled in Microsoft Office applications, including Excel, Word, and Outlook
Experienced using industry-standard diagnostic software such as Cummins Insite, DDDL, Allison DOC, and Wabco Toolbox
Must be a Certified 310T Technician
50% Travel with the GTA
Must be able to travel to the United States for training

Motor Coach Industries

Open Positions

310T Mechanic (Day Shift)