DNA Genotek, a part of OraSure Technologies Inc (OTI), develops products that optimize ease of collection and provide superior samples. DNA provides proven performance for those requiring high-quality biological samples for nucleic acid testing. Our ability to positively affect change is powered by the innovative tools and diagnostics we deliver to the market.

Together with its wholly owned subsidiaries, OTI provides its customers with end-to-end solutions.

It’s first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.

Overview
DNA Genotek products are marketed worldwide and support thousands of customers as they achieve breakthroughs in genomic and microbiome research, in diagnostics laboratories, in the pharmaceutical industry, in companion animal genomics and in personalized medicine. This job posting is to hire for a newly created position.

The Business Development Support Specialist is an entry-level role designed to provide critical support to Business Development Managers (BDMs) in driving growth across new and existing markets. This individual will focus on lead generation, cold outreach, market research, and supporting new product launches, helping to build and maintain a robust sales pipeline. The role offers hands-on experience in the full sales cycle and is an excellent stepping stone to more senior sales positions.

Snapshot Of Responsibilities

Lead Generation & Prospecting:
Research and identify potential clients using various tools and platforms (e.g., LinkedIn, Salesforce, industry databases)
Build and maintain targeted lead lists for outreach campaigns
Initiate contact with prospects via cold calls, emails, and social media
Qualify leads and nurture them until they are ready for hand-off to BDMs or Account Managers
Track outreach activities and results in CRM system
Market Development:
Conduct market research to identify new business opportunities and emerging trends
Support BDMs in analyzing underperforming segments and recommending strategies for improvement
Assist in gathering competitive intelligence and customer feedback
New Product Launch Support:
Coordinate with cross-functional teams (Product Management, Marketing, R&D) to support go-to-market activities
Help organize prototype orders, collect customer feedback, and document insights for product development
Participate in product and sales training sessions to build technical knowledge
Sales & Customer Support:
Respond to inbound inquiries and route qualified leads to the appropriate sales team member
Maintain accurate records of all interactions and lead status in CRM
Support event and conference logistics as needed
Reporting & Collaboration:
Prepare regular reports on lead generation activities, pipeline status, and campaign outcomes
Collaborate with BDMs to develop tailored pitches and proposals
Participate in team meetings to share insights and best practices

What You Bring

Required Experience & Skills
Bachelor’s degree in Business, Marketing, Life Sciences, or related field (or equivalent experience)
1–2 years of experience in sales, lead generation, or business development preferred (internships or co-op experience welcome)
Strong research and analytical skills; ability to filter and prioritize critical information
Excellent verbal and written communication skills
Comfortable with phone, email, and live chat outreach
Proficient in Microsoft Office Suite and CRM platforms (Salesforce experience is an asset)
Ability to work independently and as part of a team
High level of integrity, initiative, and commitment to building a successful company
Preferred Skills
Experience in life sciences, biotechnology, or related industries
Familiarity with virtual meeting tools (Teams, Zoom)
Willingness to travel occasionally for client meetings or industry events

OTI encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.

What we have to offer:

Highly competitive Health, Dental and Vision Coverage for you, your spouse and your dependents
Disability and Life Insurance Benefits
RRSP plan with company-matching contributions
Generous paid time-off, including vacation days, sick days, additional company wide paid days off and personal days
Maternity Leave and Parental Leave Coverage
Adoption benefit for parents adopting a child
Employee Referral Program– you may be eligible for a cash bonus if your referrals are hired
Employee Assistance Program
Employee Service Recognition
Annual Fitness Reimbursement
Job-related Training Programs
Ability to participate in Teams, Committees, Events and Clubs
Depending on the role you may be eligible to work in a hybrid environment or fully remotely
Free Onsite Parking

Please note, the above applies to full-time permanent positions.

Culture, People & Community
OTI recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and OTI employees. As such, we have committees designed to address this, including:

LIVE IT Committee – committed to creating an environment that embodies our values
All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and a mentorship program
Wellness Committee empowers colleagues to make critical decisions to improve and protect health
Sustainability Committee aims to minimize impact on the environment
Social Committee who organize and run events for both remote and onsite employees, to create connection and community

At DNA Genotek, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, and record of offences (in employment), or any other characteristic protected by law with regard to any employment practices.

OTI aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, OTI and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Katheryn Viau at katheryn.viau@dnagenotek.com. OTI will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The base salary range for this full-time position is $45,000 - $75,000. In addition to base salary this position is eligible for sales commission. The range displayed on the job posting reflects the minimum and maximum base salary for the position, based on our defined salary pay ranges. Our ranges are broad to account for differences in roles, performance, experience, skillsets, education and business needs and individual pay is determined by a variety of factors. We offer a comprehensive Total Rewards package, as noted below.

OraSure Technologies, Inc.

Open Positions

Business Development Support Specialist