Job Summary:

OSG is seeking an Intermediate Instructional Designer to support the design, development, and maintenance of high-quality facilitator-led, virtual, and digital learning products.

This role is ideal for an instructional designer with a strong grounding in adult learning, web accessibility, and instructional design principles who also brings a technical lean, someone comfortable building, updating, and maintaining courses within modern learning platforms and authoring tools.

The Intermediate Instructional Designer plays a hands-on role in course development, working closely with Senior Instructional Designers, the Curriculum Lead, Subject Matter Experts, and the Training team to translate regulatory requirements, business needs, and learning objectives into engaging, accessible, and scalable learning experiences.

In addition to instructional design work, this role places increased emphasis on technical execution and system fluency, ensuring courses are built reliably, meet accessibility and compliance standards, and can be efficiently deployed and maintained across OSG’s learning technology stack.

This position is well suited to someone who enjoys balancing creative learning design with practical execution, problem-solving, and continuous improvement.

The expected salary range for this role is $68,000–$75,000, depending on experience and qualifications.

Job Responsibilities:

Instructional Design & Content Development:

Design and develop facilitator-led, virtual, and eLearning courses aligned to adult learning principles and OSG standards.
Contribute to course creation, revisions, and updates based on legislation changes, client feedback, and business needs.
Apply instructional design best practices to create engaging, clear, and practical learning experiences.
Collaborate with Subject Matter Experts to gather, validate, and translate content into effective learning materials.

Technical Build & Systems Execution:

Build and maintain courses using authoring tools such as Articulate Storyline and Rise, and the Adobe Suite
Support course deployment, testing, and maintenance within Sana and other LMS/LXP environments.
Troubleshoot technical issues, including course bugs, publishing errors, and learner experience issues.
Apply accessibility standards (e.g., WCAG) and internal QA standards consistently across digital products.
Support course translation workflows and version control.

Compliance & Quality Assurance:

Research legislation, standards, and best practices (e.g., CSA, OHSA, Provincial and Federal Health and Safety Requirements) to ensure course compliance.
Participate in quality reviews to ensure accuracy, consistency, accessibility, and usability of learning products.
Maintain organized course files, documentation, and version histories.

Collaboration & Continuous Improvement:

Work closely with the Curriculum Lead, Senior Instructional Designers, and Training Team to support delivery needs.
Provide input on technical feasibility, effort estimates, and opportunities to standardize or reuse content.
Stay current on instructional design trends, authoring tools, and learning technologies.
Identify opportunities to improve build efficiency, reduce rework, and strengthen technical standards.

Education & Experience:

Preferred but not required post-secondary education in Education, Adult Learning, Learning & Development, Instructional Design, or a related field.
3+ years of experience in instructional design, education, or course development.
Hands-on experience building courses with Articulate Storyline and/or Rise.
Experience working within an LMS/LXP environment (Sana considered an asset).

Skills, Knowledge & Attributes:

Strong foundation in adult learning principles and instructional design methodologies.
Solid technical aptitude with comfort troubleshooting and working within digital systems.
Excellent written communication skills and attention to detail.
Ability to balance creative learning design with practical execution and timelines.
Organized, process-oriented, and comfortable managing multiple course builds at once.
Collaborative team player who can work effectively with SMEs, trainers, and cross-functional partners.
Proficiency in English is required; proficiency in French is considered an asset.

Success in This Role Looks Like:

High-quality courses that are instructionally sound and technically reliable.
Minimal rework or technical issues post-launch.
Strong collaboration with curriculum, training, and operations teams.

OSG

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Instructional Designer