Position Title : Digital Design & Engagement Specialist, F/T Permanent

Reports To: Director, Development & Digital Strategy

Location: Toronto / Hybrid (1 – 2 days in office)

Posting Date: November 25, 2025

Posting Close Date: January 4, 2026

Start Date: February 2, 2026

Organizational Profile

Partners In Health (PIH) Canada is a global health and social justice organization relentlessly committed to global health equity. PIH partners with local governments to build capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. In a world too willing to value one human life over another, PIH stands in solidarity with the destitute, the marginalized, and the sick. We pursue a moral mission within a medical context: to provide the best health care to those who need it most. Partners In Health Canada was founded in 2011 and is based in Toronto. Visit to learn more.

Position Summary

The Digital Design & Engagement Specialist will play a central role in shaping PIH Canada’s digital presence by bringing creativity, visual storytelling, and digital strategy together. This position is ideal for someone who is both an artist and a strategist — someone who understands how strong design, social content, and user experience can drive engagement, deepen donor connection, and support fundraising goals.

You will design multimedia assets for campaigns, build engaging web and fundraising experiences, produce short-form video content for social media, and collaborate on paid media campaigns with our agency partner. Working closely with the fundraising and communications teams, you’ll help translate PIH’s mission into compelling visuals and digital experiences that inspire action and expand PIH Canada’s reach.

Primary Responsibilities

Marketing Design & Multimedia Creation (50%)

Lead the creation of visually compelling, brand-aligned assets across multiple channels:

Design social media content, digital banners, campaign creative, email graphics, one-pagers, and event collateral
Edit short-form videos and reels for social media, storytelling, and donor engagement
Create campaign visuals from concept to finished product (art direction, illustration, typography, motion graphics, layout)
Build and maintain a visual asset library and brand templates (Canva, Adobe, etc.)
Adapt global PIH content to Canadian audiences — translating stories visually through design, layout, and narrative framing
Ensure all visuals meet accessibility, mobile formatting, and brand guidelines

Web Experience & Digital Optimization (30%)

Support a seamless user journey through strong visual and UI/UX design:

Design landing pages, donation forms, P2P pages, and campaign-based website features
Enhance UX/UI through layout, hierarchy, visual flow, accessibility, and donor-friendly navigation
Support front-end improvements (Drupal, Fundraise Up, Shopify) with design-first thinking
Develop visual concepts for campaign pages and digital fundraising experiences
Work with fundraising team to visually translate donor journeys and campaign narratives
Contribute to testing and optimization via heatmaps, A/B layouts, and UI feedback loops

Creative Direction & Paid Media Strategy (20%)

Bring campaign and visual concepts to life:

Design creative assets for paid media campaigns (Meta, Google, display)
Translate campaign strategy into visual storytelling (graphics, video, animation)
Develop creative briefs and collaborate with the agency to refine campaign visuals
Review campaign performance to design A/B variations (thumbnails, headlines, visuals)
Explore new formats (motion graphics, Instagram carousels, interactive elements, short impact videos)

Qualifications and Skills

Education and Experience:

5+ years of experience in graphic design, digital content creation, UX/UI, and/or multimedia storytelling
Demonstrated experience producing visual assets for campaigns, social media, websites, or fundraising initiatives
Previous work in the nonprofit, social impact, advocacy, or mission-driven sectors is an asset
Strong portfolio demonstrating:
Social content, campaign creative, or advertising visuals
Video editing (reels, animations, short-form content)
Brand storytelling through visual design
Layout, typography, and motion graphics
Experience building templates and visual asset libraries (Canva, Figma, Adobe)
Experience designing for web and mobile layouts with a focus on user experience and accessibility
Ability to translate campaign concepts into visuals that drive action, emotion, and engagement
Comfort balancing artistic creativity with campaign goals and performance metrics
Excellent communication skills with the ability to visually interpret fundraising and advocacy messages
Strong teamwork mindset with comfort working alongside fundraisers, content writers, agency partners, and global colleagues
Highly organized, able to manage multiple deadlines and prioritize effectively
Passion for social justice, storytelling, and using design to drive meaningful social impact

Compensation

Salary range is $62,000 - $75,000. We offer a flexible and hybrid work schedule, a competitive health and dental benefits package, professional development and learning, generous vacation and leave policies, and the opportunity to collaborate and grow with a diverse global team deeply committed to equity and social justice. Applicants must be legally eligible to work in Canada.

Application Instructions

Please send a CV and cover letter to hrcanada@pih.org with ‘Digital Design & Engagement Specialist’ in the subject line. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis until the position is filled. We thank all applicants but regret we will be unable to respond to all submissions. We request that you do not follow up your application with a phone call or email. We will contact only those candidates selected for interviews. Thank you for your understanding.

Commitment to Diversity and Accessibility

Partners In Health Canada is committed to equal opportunity and equal treatment for every prospective and current employee. We value diversity in the workplace and believe our work is stronger when it benefits from the experience and knowledge of a diverse team. Candidates from diverse backgrounds, including but not limited to Indigenous peoples, racialized and LGBTQ2+ communities, and people with disabilities, are encouraged to apply. If contacted in relation to a job opportunity, please notify us as soon as possible of any adaptive measures you might require. Information received relating to accommodation measures will be addressed confidentially.

Partners In Health Canada

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Digital Design & Engagement Specialist