Job Description

Salary: $30.00 per hour

Schedule:Fridays & Saturdays 8-Hour Shifts

About Pollock Clinics

Pollock Clinics is a Canadian leader in mens sexual health and minor surgical procedures, including vasectomy and circumcision. With over 30 years of trusted clinical experience, we deliver evidence-based treatments, operational excellence, and a five-star patient experience. As we expand into Victoria, we are building a team of professionals committed to compassionate, confidential, and high-quality care.

Position Overview

The successful candidate will be responsible for welcoming and preparing patients, managing appointments and follow-ups, and assisting physicians during procedures. This role is ideal for someone who thrives in a fast-paced, patient-focused environment and values teamwork, precision, and discretion.

Key Responsibilities

Greet and check in patients, verifying demographics and ensuring all records are up to date in the EMR (InputHealth).
Schedule and confirm appointments, including follow-ups and procedural coordination.
Maintain smooth patient flow, ensuring minimal wait times and a seamless experience.
Complete administrative tasks such as documentation, data entry, and handling forms.

Prepare patients for minor surgical procedures, ensuring comfort and informed consent.
Assist physicians during procedures.
Provide pre- and post-operative education to patients.
Sterilize instruments and ensure surgical rooms are clean, stocked, and ready for use.

Team & Workflow Coordination

Collaborate with physicians and other clinical team members to ensure efficient workflows.
Communicate clearly on patient status, care coordination, and surgical support.
Contribute to process improvements and the overall success of the Victoria clinic launch.

Qualifications

Surgical or clinical assisting experience is a strong asset.
Strong communication, time management, and multitasking skills.
Committed to maintaining patient confidentiality and delivering high-quality, compassionate care.

Compensation & Benefits

$30 per hour (permanent part-time)

Pollock Clinics

Open Positions

Medical Assistant