As Senior Broker in the General Industries practice, you will lead the placement and servicing of complex commercial insurance programs across diverse industry sectors. You will drive market negotiations, and ensure delivery of high-quality, timely, and accurate solutions. The role includes mentoring junior colleagues, contributing to new business growth, and strengthening market and client relationships.

Key Accountabilities

Client & Program Management

Serve as senior point of contact for assigned accounts, overseeing renewals, coverage analysis, mid-term changes, and service delivery
Understand client operations, exposures, and risk profile to develop effective insurance program recommendations
Conduct policy reviews to ensure coverage and structure meet client objectives
Deliver consistent, responsive service that promotes client retention and long-term relationships

Marketing Engagement & Placement

Lead market strategy and negotiations for placements, including layered or specialty commercial programs
Oversee preparation of marketing documents, underwriting submissions, and placement summaries
Negotiate terms, conditions, pricing, and endorsements directly with insurers
Resolve escalated coverage, service, or claims-related matters requiring insurer engagement

Technical & Advisory Support

Provide technical guidance on policy interpretation, complex risk scenarios, and market alternatives
Stay current on industry developments, regulatory changes, and market conditions
Review loss data, exposure details, and client information to support program design and placement strategy
Identify program gaps, overlaps, or inefficiencies and recommend improvements

Business Development & Growth

Collaborate with producers and internal teams to support growth of existing and new business
Contribute to proposal development, renewal strategies, and client pitch material
Identify cross-selling or upselling opportunities aligned with client needs and objectives
Strengthen relationships with insurers and other market stakeholders to support long-term growth

Operational Excellence

Ensure timely delivery of binders, policies, certificates, invoices, and endorsements
Monitor receivables and collaborate with finance on collections and issue resolution
Maintain accurate documentation and communications within EPIC and shared systems
Champion process enhancements, documentation standards, and compliance initiatives
Mentor and support development of junior team members

Experience Requirements

8-12 years of experience in commercial insurance within a brokerage environment
Demonstrated success managing mid-to-large commercial accounts and leading complex placements
Valid RIBO license (or provincial equivalent); CIP, CRM, CAIB, or FCIP considered strong assets
Strong understanding of commercial P&C products and underwriting practices across varied industry sector
Experienced negotiator, able to communicate technical concepts clearly to clients and insurers
Highly organized, detail-focused, and comfortable managing competing priorities
Proficient with Microsoft Office and insurance systems such as EPIC

Purves Redmond Limited

Open Positions

Senior Broker, General Industries