Job Description

JOIN OUR TALENT COMMUNITY
This posting is an opportunity to connect with ROM for future openings. If you don't see a current opportunity at ROM that aligns with your skill set, apply today and join us in fostering curiosity, learning, and cultural engagement. Together, we’ll create a collaborative, inclusive, and inspiring environment where creativity thrives. We’re eager to meet candidates who can bring their talents to bear on our goals and will consider a range of combinations of knowledge, skills, education, and experience.

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED
We are accepting applications for future opportunities across various departments. Whether you specialize in research, education, art and culture, natural history, customer service, or managerial leadership, we invite you to apply.

We’re looking for individuals with a proven ability to inspire, collaborate, and adapt in dynamic environments. This posting is open to those at all levels, including entry, managerial, and senior leadership roles.

Fluency in languages other than English—especially French—is considered an asset in many of our roles.

HOW YOU WILL MAKE AN IMPACT

Lead and support projects that foster curiosity, creativity, and engagement across diverse audiences.
Build and nurture meaningful connections between ROM’s collections and communities, driving impactful programs, exhibitions, and educational initiatives.
Provide exceptional visitor experiences through collaborative teamwork and a customer-first approach.
Contribute to strategic initiatives and operational excellence across departments, aligning efforts with ROM’s mission and values.
Advance innovation through research, data-driven decision-making, and partnerships with internal and external stakeholders.

WHAT YOU BRING

A passion for art, culture, and nature, with the ability to motivate and inspire others.
Experience in fields such as research, museum studies, art and culture, natural history, business operations, or education.
Strong leadership and interpersonal skills, with the ability to build and foster collaborative relationships.
A commitment to diversity, equity, accessibility, and inclusion in all interactions and programs.
Proven project management, problem-solving, and organizational abilities.
Proficiency with technology relevant to your field (e.g., MS Office, CRM platforms, collections management systems).

WHAT WE OFFER
All perks and benefits are role-dependent and based on employment type (e.g., full-time permanent or contracts exceeding one year). If eligible, you may have access to:

Worry-free retirement savings: Full-time employees are enrolled in the pension plan, an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions. Part-time employees may also participate in the plan on an optional basis.
Support for new parents: Enjoy a parental leave top-up to 95 percent of your salary for 17 weeks, helping you balance work and family life depending on the position.
Perks: Free ROM membership for permanent part-time and full-time, plus discounts to over 200 attractions through Attractions Ontario.
And more!

TERMS OF EMPLOYMENT

STATUS: Full-time or Part-time, Permanent or Contract (based on role availability).
SCHEDULE:
- Full-time: 35 hours weekly
- Part-time: Up to 24 hours weekly, with possible evening, weekend, and peak-period shifts, depending on the role.
LOCATION: Toronto, ON (flexible onsite and hybrid opportunities available).
POSTING TYPE: This posting is to develop a pool of candidates for future opportunities (not a current vacancy).

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in a specific role and ROM and how you can make an impact.
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
Third Interview: a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

This posting is an opportunity to connect with ROM for future openings. If you don't see a current opportunity at ROM that aligns with your skillset, apply today and join us to foster curiosity, learning, and cultural engagement. Together, we’ll create a collaborative, inclusive, and inspiring environment where creativity thrives. We’re keen to meet candidates who can contribute their talents to our goals, and will consider various combinations of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and other checks depending on the role.

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