Job Description

Team Leader – Retail Store (Electric Bicycles)

Do you love cycling and enjoy helping others discover the joy of riding? We’re looking for a bilingual Team Leader (English & French) to join our Ottawa retail store team and help us deliver an exceptional customer experience.

As our Team Leader, you’ll play a key role in daily store operations while also supporting our brand through community events, social media, and promotions. You’ll report directly to the Vice President and work closely with a passionate team that shares your love for bicycles and customer service.

What You’ll Do

Lead and support a small retail team to deliver exceptional customer service.
Help customers in-store, online, and by phone with their questions and purchases.
Keep things running smoothly by organizing schedules, priorities, and store tasks.
Be hands-on with brand marketing, from social media to local events.
Ensure the store looks immaculate and reflects our premium e-bike brands.
Share your knowledge and passion for cycling every day.

What We’re Looking For

Bilingual (English & French) – written and verbal.
Confident with computers and new digital tools.
Organized, reliable, and detail-oriented.
Great communication skills and a natural people-person.
Strong focus on customer service and building relationships.
Interest in cycling and enthusiasm for electric bikes.
Willingness to work weekends as part of a full-time role.

Why Join Us?

Be part of a team that’s shaping the future of cycling in Canada.
Work with premium European e-bike brands powered by Bosch.
Opportunity to grow within a fast-expanding company.
Get involved in exciting events and promotions that connect with the cycling community.
Competitive pay and full-time stability.

Apply today and help us inspire more people to ride!

Company Description

Scooteretti is one of Canada’s leading premium electric bike retailers, proudly based in the Ottawa–Gatineau region and serving customers nationwide. Since 2010, we’ve specialized exclusively in Bosch-powered e-bikes from world-class European brands such as Riese & Müller, Gazelle, Cube, Tern, Urban Arrow and more.

Our mission is simple: to inspire more Canadians to ride by offering safe, reliable, and innovative e-bikes backed by exceptional customer service and lifetime support. With a passionate team of cycling enthusiasts, we focus on creating outstanding in-store and online experiences, from expert guidance to professional after-sales care.

As we continue to grow, including the opening of our new flagship location at Ottawa Train Yards in 2026, we’re looking for motivated, customer-focused individuals who share our passion for cycling, sustainability, and community.

Company Description

Scooteretti is one of Canada’s leading premium electric bike retailers, proudly based in the Ottawa–Gatineau region and serving customers nationwide. Since 2010, we’ve specialized exclusively in Bosch-powered e-bikes from world-class European brands such as Riese & Müller, Gazelle, Cube, Tern, Urban Arrow and more.\r\n\r\nOur mission is simple: to inspire more Canadians to ride by offering safe, reliable, and innovative e-bikes backed by exceptional customer service and lifetime support. With a passionate team of cycling enthusiasts, we focus on creating outstanding in-store and online experiences, from expert guidance to professional after-sales care.\r\n\r\nAs we continue to grow, including the opening of our new flagship location at Ottawa Train Yards in 2026, we’re looking for motivated, customer-focused individuals who share our passion for cycling, sustainability, and community.

Scooteretti Ltd

Open Positions

Team Leader - Retail - Bilingual