Job Description

Who We Are
ServiceMaster of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

Can Do Attitude
Get It Done Right
Win as a Team

What We Offer

Competitive Wages
Excellent Health and Dental Benefit Plan
RRSP and Profit-Sharing Program
Career Advancement Opportunities
Tuition Reimbursement
Casual Dress Code
On-Site Parking
Employee Referral Program

The Project Manager is responsible for developing key working relationships with Adjusters and Insurance Companies. The Project Manager is responsible for determining the scope of work for the project, working in conjunction with the Homeowner, Adjuster, or Insurance Company. The Project Manager ensures the work is completed on time and to the highest quality, focusing on the scope and estimate of work to bring the property back to pre-loss state.

What You Will Do

Initiate initial customer contact
Educate client on process, timing and expectations of emergency and repair phase
Prepare accurate quotes and estimates, confirming target margins are met
Ensure project requirements are being fulfilled and deadlines/milestones are achieved
Ensure adherence to Emergency Phase timelines as per established ServiceMaster standard operating procedures
Deliver exceptional customer service to all stakeholders: i.e Adjusters, Property Managers, Homeowners & Insurance Representatives
Focus on marketing to develop new leads and relationships with Adjusters and Property Managers
Develop network of business relationships within the Central & Northern Okanagan region with an eye to growing the ServiceMaster brand and generating new business

What You Have

University or College Diploma in construction management preferred OR
Formal training in a related field
Minimum 5 years experience in the Restoration or Construction industry preferred
Water Remediation Technician (WRT) certification is an asset
Fire and Smoke Restoration Technician (FSRT) certification is an asset
Detailed understanding of reconstruction process
Knowledge of building codes regulating construction trade
Strong interpersonal and communication skills, both written and oral
Excellent leadership and entrepreneurial skills
Skilled at managing multiple projects, opportunity analysis and decision making

ServiceMaster Restore of Central & North Okanagan

Open Positions

Project Manager