Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Soucie Salo, Source Atlantic, and The Bolt Supply House have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales based out of Sudbury, ON location.

POSITION OVERVIEW

We are seeking a dependable, customer-focused professional to support counter sales in a high-traffic, fast-paced branch environment. This role plays a key part in delivering prompt service to walk-in customers, processing orders and inquiries efficiently, and collaborating with the branch team to ensure smooth operations and a strong customer experience.

RESPONSIBILITIES

Greet and assist walk-in customers at the counter, providing prompt and professional service
Respond to customer product inquiries in person, as well as via phone and email to support branch sales
Assess customer needs on the spot and recommend appropriate products and solutions
Provide pricing, availability, and alternative product options when required
Process sales transactions, quotes, special orders, and returns accurately
Communicate order status, shipment details, and delivery timelines
Work with warehouse staff and vendors to ensure timely order fulfillment
Increase sales through cross-selling, upselling, and promotions
Build strong relationships with repeat and new customers
Help maintain an organized, stocked, and professional counter area
Support inventory counts and maintain accurate system information
Uphold company policies and procedures while maintaining a professional branch presence
Perform other branch and counter-related duties as assigned

QUALIFICATIONS

Though not required, preference will be given to individuals with Counter Sales experience working in Safety, Industrial, or related environment(s)
Strong customer service skills with a professional, positive attitude
Clear and effective communication skills
Able to work in a fast-paced environment and manage multiple tasks simultaneously
Solid problem-solving skills with strong attention to detail and accuracy
Honest, dependable, and punctual with a proactive work ethic
Strong time management skills with the ability to work independently and as part of a team
Capable of following written instructions, safety procedures, and documented processes
Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

Competitive compensation that recognizes your worth.
A flexible health, drug, and dental plan tailored to your well-being.
An employer-matching retirement savings plan for your financial security.
Additional life and disability insurance options for peace of mind.
Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
An enriched vacation entitlement schedule for a balanced life.
Participate in our physical fitness reimbursement program, championing your vitality.

Source Atlantic Ltd.

Open Positions

Counter Sales