Human Resources Coordinator

Location: Calgary, AB (On-site)

Regions Supported: Alberta & British Columbia

Reports To: National HR Manager

About the Role:

We are seeking a proactive and detail-oriented Human Resources Coordinator to join our team in the fire protection industry. This on-site role, based at our Calgary branch, supports employees across Alberta and British Columbia.

As a key member of the HR team, you’ll play an essential role in supporting the full employee lifecycle, promoting a safety-first culture, and ensuring compliance with HR policies and employment legislation. The ideal candidate is organized, adaptable, and passionate about workforce development and operational excellence in a fast-paced, safety-critical environment.

This is an excellent opportunity for an HR professional looking to grow their experience in a dynamic, field-based organization that protects lives and property across Canada.

Responsibilities

Recruitment & Onboarding

Assist Talent Acquisition in recruitment for field technicians and administrative staff.
Assist in coordinating interviews, reference checks, and offer documentation.
Ensure onboarding documents (e.g., TD1, direct deposit forms) are completed accurately and submitted on time.
Maintain and update job descriptions and organizational charts to reflect evolving operational needs.
Support new hire orientation and a positive onboarding experience.

Employee Relations & Performance Management

Advise managers and employees on HR policies and employment standards.
Support performance management processes including coaching, corrective actions, and investigations.
Assist in documenting employee relations matters and tracking follow-ups.

Payroll Support

Collect, verify, and submit employee timecards or attendance records to Head Office for payroll processing.
Track and communicate changes such as new hires, terminations, promotions, and leaves of absence for payroll updates.
Maintain employee data accuracy in UKG (HR System) to ensure payroll integrity.
Support employees with general payroll inquiries (e.g., pay schedule, deductions, vacation balances) and escalate complex issues to Head Office Payroll.
Maintain confidentiality of all payroll and employee compensation information.

HR Administration & Compliance

Assist in administering benefits, managing leaves of absence, and tracking probation periods.
Ensure compliance with employment laws, industry certifications, and company policies.
Prepare routine HR reports and metrics (e.g., headcount, turnover, training expiry) as requested.

Health & Safety Support

Collaborate with safety officers to implement and reinforce workplace safety programs.
Support incident reporting, non-occupational claims, and injury prevention initiatives.

Employee Engagement & Events

Support company engagement and recognition initiatives across regions (e.g., milestone awards, social events).
Participate in company events, job fairs, and community outreach initiatives.

Qualifications & Skills

Diploma or certificate in Human Resources or a related field.
2–3 years of HR experience, preferably in a multi-site or field-based environment.
Strong understanding of employment law and HR best practices.
Excellent communication, interpersonal, and organizational skills.
Proficient in MS Office and HRIS systems.
Ability to work independently and manage multiple priorities.
Valid driver’s license and willingness to travel for recruitment and outreach events.
CHRP designation or working toward it is considered an asset.

Key Attributes for Success

Approachable, professional, and trusted by employees at all levels.
Strong attention to detail with a focus on accuracy and confidentiality.
Comfortable managing competing priorities in a dynamic, field-based environment.
Passionate about safety, people, and continuous improvement.

What We Offer

A fast-paced, safety-focused, and collaborative team environment.
A respectful and inclusive workplace culture where your contributions make a difference.
Opportunities for professional development and career growth.
Competitive total rewards and a commitment to employee well-being.
The chance to be part of a company that protects lives and properties across Canada.

Sprouse Fire & Safety

Open Positions

Human Resources Assistant