Job Description

The Technical Support Technician plays a crucial role in maintaining and supporting key e-commerce and warehouse operations. This position focuses on managing online platforms, coordinating shipping activities, and providing backend website support to ensure smooth business processes.

Responsibilities

Manage Shopify platform to maintain product listings and update content.
Coordinate warehouse shipping to ensure timely order fulfillment.
Oversee Mirakl marketplace operations and vendor interactions.
Provide backend support for website functionality and troubleshooting.

Preferred Qualifications

Entry-level experience in technical support roles.
High school diploma or equivalent.
Familiarity with Windows operating systems.
Strong problem-solving skills.
Effective communication abilities.
Good time management and organizational skills.

Company Description

Styleline Brands Group USA Inc. is a U.S.-based fashion footwear company specializing in the design, development, manufacturing, and distribution of contemporary women’s footwear brands. The company operates multiple brands, including J/Slides and Grace Footwear, offering collections that combine modern style, comfort, and premium craftsmanship across wholesale, e-commerce, marketplaces, and direct-to-consumer channels.

Styleline Brands

Open Positions

IT Technical Support