Job Description

Taps Public House is hiring for a Supervisor - Server hybrid position!

Are you passionate about creating an engaging and fun environment for guests? Do you thrive in a dynamic setting where you can engage with customers and ensure they have a loving and enthusiastic experience?

Taps Public House, a renowned restaurant in Mississauga, Ontario, is looking for a motivated individual to join our team in a hybrid role as both a supervisor and server. As a key player in our establishment, you will have the opportunity to oversee and enhance the overall guest experience, ensuring that every visit is memorable. This role would be split up throughout the week providing opportunities to both serve and supervise the floor, providing valuable growth and experience opportunities for the right candidate.

What You’ll Do:

As a Supervisor-Server Hybrid, you’ll play a dual role: providing top-notch guest service on the floor and supporting the management team in leading day-to-day operations. You’ll help set the tone for a seamless dining experience—leading by example and being a go-to support for your teammates.

Responsibilities include:

Deliver outstanding guest service with professionalism and personality
Support floor operations and lead shifts in the absence of senior managers
Mentor and assist servers and hosts to ensure consistency in service
Handle guest concerns with a calm, solutions-focused approach
Monitor table sections, service standards, and timing of food and beverage delivery
Help with training new team members and upholding company policies
Contribute to team energy and help maintain a clean, efficient work environment

Who You Are:

A natural leader with strong communication and people skills
Passionate about hospitality and committed to guest satisfaction
Comfortable multitasking and thriving in a fast-paced environment
Experienced in both serving and shift leadership roles (2+ years preferred)
Smart Serve certified and familiar with POS systems (we use TouchBistro)

What We Offer:

Competitive hourly wage + tips
Flexible scheduling (days, evenings, weekends)
Staff meals and discounts
A positive, team-oriented workplace culture
Opportunities for growth within the company

Ready to lead while still being hands-on with service?

Come join a passionate team at Taps Public House where your personality and leadership will shine.

Taps Public House is an interactive space for guests to see and be seen, to engage and connect over something we all have in common—amazing food and drinks. We are purveyors of quality food and libations, creating unforgettable memories in Mississauga, Ontario.

Taps Public House

Open Positions

Supervisor - Server