Job Description

Are you ready to embark on an electrifying journey that will revolutionize the global food system?

Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food!

We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities.

Our Team and What We'll Accomplish Together

As a senior member of the TAC Digital Solutions organization, you will lead a team charged with leading transformation and unifying IT Infrastructure operations across a variety of Network, Identity and Infrastructure Platforms.

Your team will also play a key role in incident response, system maintenance, product support and change management. Utilizing infrastructure as code, and CI/CD tool sets, you will work to automate both the deployment and monitoring of large software systems to leverage a more scalable and sustainable strategy than manual intervention.

This role will require a broad range of technical skill sets that extend across both on premise and cloud environments

What You'll Do

Strategic Planning and Oversight:
- Develop and implement strategies for infrastructure, network, and identity management across on-premise and cloud environments.
- Align team goals with organizational objectives and ensure scalability and reliability of systems.
Infrastructure Management:
- Oversee the design, deployment, and maintenance of on-premise and cloud-based infrastructure.
- Ensure optimal performance, availability, and security of servers, storage, and virtual environments.
Network Administration:
- Manage network architecture, including LAN, WAN, VPN, and cloud-based networking.
- Ensure high availability, redundancy, and security of network systems.
Identity and Access Management:
- Implement and manage identity solutions such as Azure Active Directory and on-premise Active Directory.
- Ensure secure and efficient access controls, authentication mechanisms, and user provisioning.
Cloud Operations:
- Manage Azure resources, including virtual machines, storage accounts, and networking components.
- Optimize cloud usage to balance cost and performance.
Security and Compliance:
- Ensure compliance with industry standards and regulations for data security and privacy.
- Develop and enforce policies for system security, patch management, and incident response.
- Work directly with security teams to respond to events and actively manage vulnerabilities.
Monitoring and Performance Optimization:
- Implement monitoring tools for proactive identification and resolution of issues.
- Analyze performance metrics and recommend improvements to ensure system efficiency.
Disaster Recovery and Business Continuity:
- Develop and maintain disaster recovery plans for both on-premise and Azure environments.
- Ensure regular testing and updates to business continuity strategies.
Team Leadership:
- Lead and mentor a team of infrastructure, network, and identity professionals.
- Promote collaboration, professional growth, and accountability within the team.
Vendor and Stakeholder Management:
- Collaborate with vendors for hardware, software, and cloud services procurement and support.
- Communicate effectively with stakeholders to understand requirements and deliver solutions.
Budget and Resource Management:
- Manage budgets for infrastructure, network, and identity operations.
- Optimize resource allocation to maximize efficiency and cost-effectiveness.
Project Management:
- Oversee projects related to infrastructure upgrades, network expansion, and identity solution implementations.
- Ensure timely delivery of projects within scope and budget.

Governance

Understand and comply with safety policies and procedures at all times and take all necessary actions to ensure the health, safety and welfare of yourself, your colleagues and third parties.
Understand and comply with Company Data Protection and Information Security policies at all times.
Other reasonable duties which you may occasionally be requested to perform.

What you bring

Knowledge and Skills
- Team Building and Leadership
- Strategic Planning and Process improvement
- Project management
- On-prem and cloud based Identity Management
- Experience deploying, configuring, and supporting hybrid IT Infrastructure (Cloud and On-premises)
- Advanced knowledge of routing, switching, and firewalls
- Experience using Atlassian products, specifically Jira and Confluence.

Qualifications and Experience
- At least 4 years of management experience leading remote teams
- Extensive experience acting as a technical team lead
- Experience with troubleshooting business systems from on-premises networks, data centers, and between cloud providers.
- Other IT, cloud, security, and similar certifications.

Soft Skills Required
- Excellent communication skills.
- Willing and able to continually learn and improve.
- High level of accuracy and attention to detail.
- Sees work through to completion.
- Effectively communicates verbally and in writing.
- Willing to work with remote teams across time zones.
- Keeps information confidential and secure.
- Willing and able to work outside normal hours in emergency situations.

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.

A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities). We offer accommodation for applicants with disabilities during the recruitment process

TELUS Agriculture & Consumer Goods

Open Positions

Manager, Information Systems - Network, Identity and Infrastructure (Remote)