Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week
Education:
Expérience:

Education

College/CEGEP

Tasks

Report on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficultiesTroubleshoot and resolve technical problems

Work conditions and physical capabilities

Fast-paced environmentWork under pressureTight deadlinesRepetitive tasksPhysically demandingAttention to detail

Personal suitability

AccurateClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationInitiativeJudgementOrganizedTeam playerAbility to multitaskTime managementHonesty

Experience

1 year to less than 2 years

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

TULIP E-COMMERCE AND LOGISTICS

Open Positions

user support technician